Stripe just works. Use it.
February 20, 2021

Stripe just works. Use it.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

We use Stripe as a payment processor for our e-commerce business. Stripe came about as a super simple method of embedding code into existing e-commerce platforms and apps to allow for a way to accept payments without any trouble. The great thing about Stripe is that it was such a simple product, practically every online platform and every app began allowing for Stripe integration almost right away. Stripe allows us to accept credit card payments of every kind and, importantly, they do an excellent job of weeding out fraudulent charges.
  • Incredibly easy to integrate into whatever e-commerce platform you're using.
  • It's excellent at picking out and declining potentially fraudulent charges. Very trustworthy in that respect.
  • Analytics dashboard is very informative. Lots of data and information to look at.
  • While the dashboard provides tons of data, it can also be TOO much to look at once sometimes. Not terrible, but just very jumbled. Can be designed a little better.
  • By the same token, it can sometimes be hard to find information on their website. I find that I always have to use the search bar to find how to find things which then requires me to navigate two or three more clicks away.
  • I'm not sure if they offer a POS hardware option like Square, but if they don't that would definitely be something that would be beneficial.
  • Allows for easily accepting e-commerce credit card payments.
  • Fees are on par or better than industry standards and so it does not have a financial impact in using it as opposed to a different payment processor.
  • Downloading reports saves time for bookkeeping, analysis, etc.
Stripe and Paypal are both excellent options for accepting payments. Paypal is a little more widely accepted for international payments, but domestically within the US we see that most of our customers use the Stripe module for payment processing over Paypal. Both are equally adept at weeding out fraud charges though.

Do you think Stripe Payments delivers good value for the price?

Yes

Are you happy with Stripe Payments's feature set?

Yes

Did Stripe Payments live up to sales and marketing promises?

Yes

Did implementation of Stripe Payments go as expected?

Yes

Would you buy Stripe Payments again?

Yes

The great thing about Stripe is that once it's embedded and integrated as the payment processor on your e-commerce platform of the channel, it just works. Since integrating it years ago we've never had an outage or a problem where the module could not accept payments. That kind of peace of mind is invaluable considering how many other things can go wrong. If it's offered as an option on the channel that you're using—use it! I can't really think of a scenario where using Stripe would have a downside, other than if the platform or channel you're using does not offer it as an integration option yet. And if that's the case, ask for it!