Can't go wrong with Stripe.
March 22, 2022

Can't go wrong with Stripe.

Peter Micalizzi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

We use Stripe to accept debit/credit card payments on our e-commerce website. When we first started the company in 2016, I researched different payment solutions companies and Stripe was well-reviewed and had the lowest fees. There was some initial setup but since beginning to use it there has not been any intensive workload to maintain it. One thing we have been able to do that was useful is make use of smart payment options like Google Pay and Apple Pay. There were some initial hoops to jump through to set up but again, it works more or less autonomously after that.
  • Card payments.
  • Details on payment failures.
  • Integration and development.
  • Fees
  • Documentation
  • Prepackaged solutions.
  • Disputes
  • Security with notifications.
  • Payments/refunds
  • Low fees.
  • Access to capital.
  • High level of customer and payment details.
  • Contributed to annual increases in revenue.
  • Braintree and a PayPal service
We use PayPal to accept PayPal payments but their fee structure is not as advantageous as Stripe so we don't use them for card payments. What Stripe does, they do very well and short of finding another company that offers comparable services with fewer fees, I don't see a reason to ever change companies.

Do you think Stripe Payments delivers good value for the price?

Yes

Are you happy with Stripe Payments's feature set?

Yes

Did Stripe Payments live up to sales and marketing promises?

Yes

Did implementation of Stripe Payments go as expected?

Yes

Would you buy Stripe Payments again?

Yes

Stripe is a very modern payment solutions company and as such, implementing some of their utilities can be somewhat complicated. When you are looking to use them to accept payments on your Wordpress website like I was, it's very easy to set up and maintain. If you want to do anything else that is not in a content management system, you should have strong development and coding background. They have some additional offerings that extend functionality like tools to manage subscriptions but I have found that everything outside of the basic primary functions offered requires a higher degree of knowledge with coding and development and may not offer enough value to pursue the general public.