Good but not the best.
March 23, 2022

Good but not the best.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

We use it as a payment gateway for a number of our customer's websites, nice and easy to install with very few problems. Easy to use for our customers and they don't need any programming or coding knowledge to use it. It saves our customers having to set up payment gateways on their websites.
  • Ease of installation.
  • Ease of use.
  • Customers don't need to set it up themselves.
  • Stripe server issues.
  • Speedier resolutions of server outages.
  • Email notification of server status.
  • Ease of use.
  • Ease of Installation.
  • Development time saved.
Paypal is much better due mainly to the server hardly ever having outages, just as easy if not easier to install and customers are used to the brand and trust it more than others. Square is very similar to Stripe but obviously integrates with its own system so has very few issues.

Do you think Stripe Payments delivers good value for the price?

Yes

Are you happy with Stripe Payments's feature set?

Yes

Did Stripe Payments live up to sales and marketing promises?

No

Did implementation of Stripe Payments go as expected?

Yes

Would you buy Stripe Payments again?

No

Stripe is very easy to install and very easy to use for our customers, with very little or no coding knowledge is needed for installation. Runs very happily on most websites we create. Our biggest issue is the stripe server outages, if this was resolved or the frequency dramatically reduced I would have given a 10.