1. Home
  2. Customer Relationship Management (CRM) Software
  3. Sugar Sell (SugarCRM) Reviews
  4. User Review of Sugar Sell (SugarCRM)
Sugar CRM is a great light-weight CRM alternative to SFDC
January 23, 2015

Sugar CRM is a great light-weight CRM alternative to SFDC

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Sugar Professional

Overall Satisfaction with SugarCRM

We used Sugar CRM as a lightweight alternative to SFDC for a startup within our existing business. It was used mainly to track and manage leads and customer accounts for planning educational student tours.
  • Helped us stay organized.
  • It was free or very inexpensive.
  • Had similar layout to SFDC, so with our experience, we could pick it up and start using immediately.
  • The UX needs improvements.
  • Reporting was limited.
  • Improved efficiency and organization of accounts.
I was not directly involved in the selection process, I know my boss selected this software because additional SFDC accounts with the main business was costly and SugarCRM wasr very inexpensive in comparison.