A developing, unrefined LMS
January 28, 2019

A developing, unrefined LMS

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Modules Used

  • SumTotal Learning Management

Overall Satisfaction with SumTotal Core Platform (formerly elixHR)

Where to begin.....It's been a long and slow process to get everything up in running in this software. It has way too many features with 20 clicks to get to anything. We were promised big things with SumTotal Learn but have received something that is more messy and complicated to use than we ever thought. We're slowly making progress with SumTotal and unlocking the features we need but this is very much a developing piece of software that is unfinished.

Pros

  • Clean front-end user interface.
  • Custom layouts for front page and individual users.
  • Flexibility on user roles.

Cons

  • Navigation (too many clicks to get anything done).
  • Reporting is complicated.
  • Buttons everywhere that don't do anything.
  • Features enabled that don't fully work or function the way they should.
  • Support for the product is lacking.
  • Clean front-end user interface for easier course catalog management.
  • Reporting has been more difficult than previous LMS.
  • Audience building has more variables making it more difficult to manage.
  • Slower overall client turnaround due to admin side interface.
SumTotal Learn is an LMS that is slowly developing into a finished product. I can't recommend this to anyone until it is a more finalized product. We have a large number of users in our database and the product seems to run fine even with 10,000+ users. If you're looking for an easy administrator user interface, this is also not for you. It has a very steep learning curve for admins.

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