SumTotal Core Review
Anonymous | TrustRadius Reviewer
August 28, 2019

SumTotal Core Review

Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SumTotal Core Platform (formerly elixHR)

Currently SumTotal is being used by HR, Payroll, Compensation, Tax. It is our only source for payroll and human resource records.
  • Calculates pay and taxes
  • Reporting
  • Mass importing of manual checks to be issued in California
  • Ability to fund pay cards immediately
  • Perform gross-up calculations within the payroll system automatically
  • It has provided the basic HR and payroll functionality for the past several years.
  • In today's world, businesses need much more functionality within an HCM. More is needed as one platform vendors are abundant
It is by no means a user friendly system. Reporting is through Cognos and is very antiquated at best.
We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
I personally, am not a fan of SumTotal. I have worked on several different HRIS and Payroll systems which outweigh all aspects of SumTotal (Lawson Interface Desktop, Ceridian Dayforce, ADP Enterprise, and Ultimate Software's UltiPro). As antiquated as Lawson felt, it had more functionality than SumTotal. Of course, all others I worked on were for the most part cloud based and had modern functionality to go with it.

SumTotal Talent Development Feature Ratings

Employee demographic data
1
Employment history
5
Job profiles and administration
2
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
2
Pay calculation
8
Support for external payroll vendors
1
Benefit plan administration
1
Direct deposit files
3
Balance details
3
Annual carry-forward and encashment
3
View and generate pay and benefit information
5
Update personal information
2
View job history
2
Report builder
1