Best centralized monitoring platform!
October 30, 2015

Best centralized monitoring platform!

Roman Yuferev | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

2012 R2

Overall Satisfaction with System Center Operations Manager

In fact, we are developing custom monitoring solutions on the System Center Operations Manager(SCOM) platform for our customers and, of course, we are using it to monitor our IT infrastructure. So my feedback will include both parts. We have many cases, when SCOM helps our enterprise customers to address the following problems:
1. Address Availability and Performance issues of the hardware and software components of IT infrastructure (e.g. Exchange, SharePoint, SQL Server)
2. Monitor custom services, created inside organization.
3. Detect IT services outages and quickly resolve it
SCOM is not just a tool - it's IT monitoring platform with great extensibility options and it can solve much more problems with right customization.
  • Microsoft workloads monitoring: SQL Server, Windows Server, Exchange and other Microsoft products.
  • Data Visualization. With the custom dashboard capabilities, available in SCOM 2012 we can create advanced UI in SCOM console. One of the best examples there - SQL Server Monitoring Management Pack.
  • Extensibility. This is very important feature, which allows end-users to add their custom monitoring scenarios using Powershell.
  • Network monitoring. That is definitely not the strongest area of SCOM. Major competitors already doing it much better
  • Performance and resource usage. First-time users can be very confused by the latency and resource consumption by console and server components
  • New features. Last years SCOM couldn't demonstrate enough new features in new releases. I wish it has more.
  • SCOM already saved us several times during our own datacenter issues, because it warned us about that and helped us to root cause the issue. But be careful - it works right only if it's configured right (and that's not easy part).
  • SCOM is a platform and many monitoring extensions for SCOM are available for free (especially for Microsoft products). It makes SCOM more interesting as a monitoring solution comparing to competitors.
  • SolarWinds Application & Server Management
SCOM naturally competes with other monitoring products on the market. It's obvious, that monitoring products, such as SQLSentry ot RedGate SQL Monitor can do specific workload monitoring better, but when you need to have centralized monitoring solution - SCOM is the best! That's why many competitors has integration modules, which allows them to send their data to SCOM.
Of course SCOM works better, if your IT infrastructure is mostly Windows-based. As I mentioned before, most popular Microsoft workloads, such as Windows Server, SQL Server, Exchange are perfectly covered. At the same time, you have to check, what part of your IT components has SCOM Management Packs out of the box. For example, HP and Dell provide SCOM integration for their servers.