SCOM or not to SCOM
Updated October 30, 2015

SCOM or not to SCOM

Murad Akram | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

2012 R2 CU7

Overall Satisfaction with System Center Operations Manager

We are using System Center Operations Manager 2012 R2 to manage and monitor our Windows and Linux platform as well as using SCOM APM to monitor multiple .NET and JAVA applications.
  • Monitoring availability and performance of Windows Platform.
  • Ability to set up alerts based on various and multiple conditions and situations.
  • Performance trending and reporting.
  • Its ability to identify what's happening within our .NET code via APM module.
  • Upgrading and patching SCOM is always complicated and challenging, it can be improved.
  • Console (thick client and web) performance need some attention, many of my SCOM users still won't log in and use the product because they hate the way it performs.
  • 2012 R2 version is still lacking basic features like scheduled maintenance mode, although PowerShell scripts and third party tools can be used to achieve this, but I think any monitoring tool should have this ability out of the box.
  • Better Application SLAs
  • Better customer experience
  • Being proactive and less application downtimes
I strongly believe, SolarWinds is the leader in monitoring and managing everything/anything network related, not saying Microsoft can't develop SCOM to beat SolarWinds, but Microsoft really needs to step back and figure out how far they want to take SCOM and what's the end goal for this product.
It's a very good tool to manage/monitor everything Microsoft, but lacking a lot to manage/monitor other products e.g. Linux/Unix/JAVA/NETWORK gears/Hardware etc.