Overall Satisfaction
- Connect easily to several data sources and can join data across sources.
- Particularly good at finding useful insights in large data sets - very flexible.
- Server solution is good for dissemination of data and reporting, but isn't the strongest part of the product.
- Automatic data type recognition can be troublesome; some geographic data points aren't recognized as such and require time-consuming manual mapping
- Alerts in the server platform would be a great addition. As is it's not a proscriptive product.
- We haven't explicitly measure it but it's a godsend in terms of saving time for analysts. It also allows business/product owners to easily monitor the health of their businesses and identify and fix problems early.
Product Usage
15 - Analytics, econometrics.
2 - Server administration, user account management and support
- Data analysis - working with large data sets.
- Data visualization - advanced way to tell stories with data.
- Reporting and distribution.
Evaluation and Selection
No - None - Tableau was our first BI investment beyond basic data warehousing
Spotfire. Liked Tableau's ease of use and also local proximity (based in Seattle).
Implementation
- Implemented in-house
Training
- Online training
- Self-taught
Yes, provided you have a basic understanding of data analysis. Being comfortable with pivot tables is a good starting point.
Support
No - There's not a premium option - support is provided in the basic licensing fee, and it's pretty good.
Usability
Reliability
Integration
- MS SQL Server
- Salesforce. They have a connector, we haven't gotten around to it yet.
Vendor Relationship
Can usually negotiate some kind of deal when buying additional licenses. We eventually worked out a long-term deal that was similar to the individual deals we had negotiated.