Tableau - One Stop Shop for Visual Analytics
October 12, 2018
Tableau - One Stop Shop for Visual Analytics
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Tableau Server
Tableau Server is being used across multiple business platforms at Wells Enterprise. We have used it as our primary analytics tool and as our primary catalyst to provide self-service analytics to all business platforms. Our most active departments currently include Revenue Managment, Finance, Sales, Quality Assurance.
- Tableau Server is a must-have if you want to easily foster an environment of collaboration of dashboards and analytics built by your end users.
- Tableau Server has a strong and very flexible security model.
- Upgrades and maintenance of Tableau Server are fairly painless.
- Tableau Server provides a one-stop-shop for Tableau Desktop users to find data to work with.
- Content Discovery can be challenging. Unless users have security to data sources or dashboards, they often don't know they are there.
- Tableau Server doesn't natively support the ability to send PDF versions of dashboards to users that aren't Tableau Server users. An open source project was developed called VizAlerts that provides a workaround for this, but it should really just be built into the product.
- There are no phone numbers to call if you need support. The only way to contact Tableau Support is via email. If we have an urgent problem we typically need to reach out to our account executive to get appropriate attention.
- Our corporate quality team was able to attribute a 10% improvement in the number of customer complaints to the increased visibility that Tableau was able to provide their team.