Item: Tandem
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

During work from home, we started using Tandem in order to stay connected with co-workers. Virtual office environment could easily be created and everyone had the means to stay connected. Meetings can be conducted effectively and also there is the listen in feature that let you listen to conversations taking place.

Pros and Cons

Offers office environment online
Various channels to stay connected, formal and informal
Listen in feature
Create rooms to collaborate

The pricing is quite expensive as it is per user
The User experience can be made more intuitive.
Feature hierarchy could help

Return on Investment

Tandem in a way helped bring visibility into co-workers activity when Working From Home.
productivity of employees improved.

Key Insights

Do you think Tandem delivers good value for the price?

Yes

Are you happy with Tandem's feature set?

Yes

Did Tandem live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tandem go as expected?

Yes

Would you buy Tandem again?

Yes

Likelihood to Recommend

Tandem can help create a virtual office environment among your co-workers. Rooms can be created that enables you to speak or stay silent in for a longer period thereby giving a feeling of working together. Peer Collaboration opportunities are more. The user experience of the tandem dashboard can be improved. That could help in more feature utilisation.

Products Replaced

No

Key Differentiators

Cloud Solutions
Scalability
Integration with Other Systems
Ease of Use

Evaluation Lessons Learned

Would prefer to take a longer trial to understand the actual benefits of the product.

Tandem review

Overall Satisfaction with Tandem