Don't delay if you receive a Tango Card! Their business model is betting that you will leave them the unspent (or returned) balance!
April 05, 2023

Don't delay if you receive a Tango Card! Their business model is betting that you will leave them the unspent (or returned) balance!

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tango Card

I received an email link for money from Tango as payment from GLG for a consultation, but I did not spend the funds until a few days before the Tango expiration date. Due to a shipping issue with an on-line purchase using the Tango card credit, the funds were returned/credited to the Tango Card one day after expiration. However, since the card is now expired, I do not have any access to those funds (but the return credit link apparently works fine to take the money back!) I spoke with a customer rep the day before the return of funds, and he assured me that I could get access to those funds since Tango could modify the expiration date. Since there are no fees charged by Tamgo, it's clear that its profit is made by applying strict deadline rules and by pocketing all of the unused funds - in this case it was an easy $650 for Tango!

Also, on the last evening I tried to spend the remaining $35 when it was only 10pm in California -- apparently, the deadline is eastern or central time (even though Tango is a west coast company!)

It will be interesting to see if Tango makes any accommodation for the funds that were returned/credited back to my Tango account...



  • easy to receive by email
  • easy to track expenditures and balances
  • Strict expiration deadline does not accommodate return credits - it can happen!
  • The expiration game is very profitable for Tango!
  • My company uses gift cards ...
  • It's easy to distribute the funds
  • I received a 1099 for the $800 payment -- but only spent $200 -- crap!
  • Recipients of these cards are taxed (1099) even if they don't use the funds!
I was an unfortunate recipient of funds via a Tango Card... Hopefully, there will be a resolution with the returned funds (due to the shipping issue.) The FAQ says otherwise... will be interesting to see how Tango responds.

Do you think Tango Card delivers good value for the price?

No

Are you happy with Tango Card's feature set?

No

Did Tango Card live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tango Card go as expected?

No

Would you buy Tango Card again?

No

If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.