1. Home
  2. Knowledge Management Systems
  3. Tango.us Reviews
  4. User Review of Tango.us
Tango is a GAMECHANGER for SOP / How-to Document creation!
April 13, 2023

Tango is a GAMECHANGER for SOP / How-to Document creation!

Brad Hackett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tango.us

Tango.us is AMAZING. This has completely changed the game for our Knowledge Base creation, upkeep, and ownership for both customer-facing items, as well as internal process documentation. Tango makes it so easy to create these SOP/Best Practice documents to provide for internal items, as well as to customers for common items within our platform.
  • Process Documentation
  • SOPs
  • Knowledge Base Articles
  • integration expansion for knowledge base management
  • reduction of bugs
  • improvement to collaboration between internal teams
  • SOP Creation
  • Automation
  • Browser and Desktop support options
  • $20,000 annual savings in creating SOP documents for internal processes
  • $30,000 annual savings + for customer-facing how-to documents
  • 10x improvement of speed of documents getting to our customers

Do you think Tango.us delivers good value for the price?

Yes

Are you happy with Tango.us's feature set?

Yes

Did Tango.us live up to sales and marketing promises?

Yes

Did implementation of Tango.us go as expected?

Yes

Would you buy Tango.us again?

Yes

10 out of 10 recommend! Tango.us has changed the game for the ease of creating, updating, and sharing SOP & Knowledge Base articles for our team. The reduction in time in creating these, the capabilities and ease of creating them, and the sharing options have drastically improved the speed, professionalism, and upkeep of these for our organization.