Skip to main content
TrustRadius
Tango.us

Tango.us

Overview

What is Tango.us?

Tango.us enables users to make how-to guides and documentation by automatically generating how-to guides while the user works. The user can walk through any process as normal, and Tango automatically turns those steps into a how-to guide that can be…

Read more

Learn from top reviewers

Tango is a GAMECHANGER for SOP / How-to Document creation!

Rating: 10 out of 10
April 13, 2023
IncentivizedVetted ReviewVerified User
Tango.us is AMAZING. This has completely changed the game for our Knowledge Base creation, upkeep, and ownership for both customer-facing items, as well as internal process do...
Continue reading
Brad Hackett
Director - Customer Service
Director of Customer Experience
DriverReach
Tango.us1 year of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing
Tango.us

Tango.us

N/A
Unavailable

What is Tango.us?

Tango.us enables users to make how-to guides and documentation by automatically generating how-to guides while the user works. The user can walk through any process as normal, and Tango automatically turns those steps into a how-to guide that can be shared with others to show how it’s done.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

2 people also want pricing

Alternatives Pricing

Freshdesk

Freshdesk

Free
What is Freshdesk?

Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user…

Confluence

Confluence

$10
per month
What is Confluence?

Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

Return to navigation

Product Details

What is Tango.us?

Tango.us enables users to make how-to guides and documentation by automatically generating how-to guides while the user works. The user can walk through any process as normal, and Tango automatically turns those steps into a how-to guide that can be shared with others to show how it’s done.

FEATURES
🪄 Capture processes on any website, SaaS app, or desktop software
📸 Get cropped screenshots with Auto Zoom
🎨 Customize guides with a logo, colors, annotations, and freehand drawing
✏️ Update individual steps and screenshots—without redoing the whole process
🚫 Protect sensitive information with Live Blur
🔗 Link sharing
🌐 Sync to multiple knowledge bases with one click
📄 Export Workflows as PDFs, HTML, or Markdown
📈 Get notified about how many views your guides get
🔐 SOC 2 compliant, a gold standard of security and data protection


Tango.us Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(4)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why

Tango is a GAMECHANGER for SOP / How-to Document creation!

Rating: 10 out of 10
Incentivized
April 13, 2023
BH
Brad Hackett
Director of Customer Experience
DriverReach (Transportation/Trucking/Railroad, 51-200 employees)
Vetted Review
Verified User
Tango.us
1 year of experience
View profile
Use Cases and Deployment Scope
Tango.us is AMAZING. This has completely changed the game for our Knowledge Base creation, upkeep, and ownership for both customer-facing items, as well as internal process documentation. Tango makes it so easy to create these SOP/Best Practice documents to provide for internal items, as well as to customers for common items within our platform.
Pros and Cons
  • Process Documentation
  • SOPs
  • Knowledge Base Articles
Likelihood to Recommend
10 out of 10 recommend! Tango.us has changed the game for the ease of creating, updating, and sharing SOP & Knowledge Base articles for our team. The reduction in time in creating these, the capabilities and ease of creating them, and the sharing options have drastically improved the speed, professionalism, and upkeep of these for our organization.
Most Important Features
  • SOP Creation
  • Automation
  • Browser and Desktop support options
Return on Investment
  • $20,000 annual savings in creating SOP documents for internal processes
  • $30,000 annual savings + for customer-facing how-to documents
  • 10x improvement of speed of documents getting to our customers
Return to navigation