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Solid dashboard with great pricing
July 29, 2016

Solid dashboard with great pricing

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • TapAnalytics

Overall Satisfaction with TapClicks

We use TapClicks to provide data to our clients who use a mobile web product that we offer in the HR space. It is only being used in the analytics department for client services purposes. It allows us to give clients direct insight into numbers and circumvents our team from constantly having to send reports and updates out.
  • It's a very good looking dashboard compared to others I looked at.
  • The way you can structure clients and users is excellent.
  • The customization feature is quite easy to use.
  • Scrolling on the dashboards is terrible. If you are using a mouse to scroll it constantly scrolls through the different widgets rather than just the dashboard. This is especially bad for maps.
  • There seems to be little bugs that pop up out of nowhere. For example, right now a widget of mine says that there is no data for the specified time frame when I know there is.
  • Setting up reports is not very straightforward.
TapClicks is great for a basic reporting tool. I use it to as a tool for clients to be able to see data without having to be set up in Google Analytics. It's sort of a step up from Google Analytics dashboards. I have found that this is not a tool that allows you to manipulate the data in any way. It's a dashboard that is very well priced and not hard to use like some others out there.