Time Crunched? Solve three marketing problems with one solution.
February 11, 2021

Time Crunched? Solve three marketing problems with one solution.

Doug Ellenberger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TargetBay

We use TargetBay to handle customer reviews, email marketing to our existing customer base, and some pay per click ad campaigns. I am the one who primarily works with TargetBay. Selling online gets tougher and more competitive each year. To succeed, an organization needs a strong marketing plan and implementation. TargetBay has been a strong partner in allowing Sign Art to stay in front of our customer base and also helped us attract new customers with the PPC advertising.
  • Email marketing. We all know we need to do it. But writing the copy each week and getting it sent is like the last thing on my list. I work with Danielle at TargetBay. She takes my ideas and puts together these great emails for my approval and then she takes care of getting them sent.
  • PPC ads. We have extensive and long-term experience with Google Ads. TargetBay offers avenues that Google doesn't offer. I work with the TargetBay team and they create the ads and make it happen.
  • Good Scorecard that is easy to see my results from email marketing, reviews and PPC.
  • I can't say enough about the TargetBay team. I work with Danielle on everything TargetBay related. She is responsive, smart, and has been quick to understand our business.
  • There is always room for improvement, however, I find Target Bay to be cost effective.
  • We have seen a positive ROI with TargetBay. Once we get through Covid-19, it will be even better.
  • I know we are communicating with our customers on a regular basis, keeping Sign Art Etc in their minds as in-person events start happening again.
  • Emails we send are professional and creative. Much better than I would do.
  • PPC with TargetBay is better than what we see with Google Ads.
We have used other customer review services in the past. I did not have the level of involvement with them like I do with Danielle and TargetBay. Email marketing is a major plus. And the PPC ads have been cost-effective. I am pleased with TargetBay and the results we have been getting since working with them.

Do you think TargetBay delivers good value for the price?

Yes

Are you happy with TargetBay's feature set?

Yes

Did TargetBay live up to sales and marketing promises?

Yes

Did implementation of TargetBay go as expected?

Yes

Would you buy TargetBay again?

Yes

If you want to use email to market to your customer base and you don't want to handle the weekly chore of creating and sending the emails, then TargetBay and in particular, Danielle is the way to go. If you are not interested in email marketing or you can take care of that in-house, then there may be better choices to handle your reviews. It is rare today to find a company as responsive and easy to work with as TargetBay.