Overall Satisfaction with TaxJar
My entire company is using TaxJar for our e-commerce sales via both eBay and Amazon channels. TaxJar has simplified record keeping and saves us multiple hours per month while allowing us to keep up with the rapidly changing legal status of Online Sales Tax Collection. I feel confident that my company remains compliant.
- TaxJar automates filing with multiple states Sales Tax Agencies
- TaxJar keeps track of which of my transactions require collection of sales tax.
- TaxJar spends the time keeping up with the rapidly changing legal status of collecting sales tax for online transactions.
- TaxJar will need to improve its functionality as the sales tax law changes from 2018 take effect.
- TaxJar needs to improve its pricing to allow for collecting sales tax and remitting into multiple states.
- TaxJar will need to bring on my customer service reps to keep up with its growth.
- TaxJar has improved my ability to automate and save time.
- TaxJar has allowed me to spend more time on income producing activities in my business.
- TaxJar has saved me money on tax collection services.
I believe TaxJar is better suited to smaller, especially Home-Based businesses with its good customer service focus and more reasonable pricing for small biz. Avalara, as far as I know, is not priced competitively for micro-sized businesses. TaxJar began in the small business community and seems to have remained true to its roots while expanding to be able to serve larger small businesses also.