TeamRaiser at a glance
July 26, 2018

TeamRaiser at a glance

Melissa Kear | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamRaiser

In the Development Department, we use TeamRaiser as a fundraiser tool. Specifically, we have created an event called a Virtual Food Drive that allows people to fundraise instead of hosting a traditional food drive. This helps make their contributions have a greater impact on their community and enhances their ability to feed more kids, seniors, and families in the Central Florida area. It also helps on a logistical level, as we are not required to pick up donations, nor are they required to drop them off, storing, sorting, and distribution of donated goods. Raising funds through a Virtual Food Drives allows us to distribute more food and feed more people than a traditional food drive.
  • Offers the ability to really customize a campaign on TeamRaiser.
  • Provides milestones/badges that can be earned for participants.
  • Provides custom pages that can be easily linked to a campaign.
  • Gives the ability to send coaching emails to participants and for participants to send emails through the TeamRaiser system.
  • Has a big support community.
  • Has a difficult learning curve to make campaigns customizable.
  • Does not offer any drag and drop interfaces.
  • A lot of details and settings that can be confusing.
  • No automatic recognition for returning participants.
  • When copying from a previous campaign, everything is a manual update.
  • Introduced our constituents to DIY fundraising.
  • Provided another revenue stream that provides nearly $100,000 extra a year.
  • Gets our constituents involved in the cause in another way.
  • We've found a niche by using TeamRaiser in companies.
  • Has provided more donor interaction for lower-tier giving groups that might otherwise receive little communication and stewardship from us.
  • Seen returning participants raise more money year-after-year.
While everydayheroPro and CrowdRise are easy to set up, already mobile friendly, have great interfaces, and are customizable, they lack some base capabilities that come with TeamRaiser, such as the ability to control the donation form, email capability, database syncing, badges/milestones, and custom pages. The everydayheroPro system has great potential, and we use it for our smaller DIY campaigns, but its support knowledge bank and customization is still so limited and can be frustrating to use because of it.
I can only speak from a DIY fundraising perspective, but TeamRaiser is definitely a beast. It has a lot of capability, but if you are short on time, money, and expertise, it may be overwhelming and/or not a right fit for a campaign. It's important to have an initial design team to build a campaign and to make a check-list for each campaign set up, as one wrong setting can break the entire thing.

But, it is also a powerful tool that can be used to raise a lot of money with the right marketing plan behind it.