A Managers' Review of Teams Manager for Microsoft Teams
July 28, 2021

A Managers' Review of Teams Manager for Microsoft Teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teams Manager for Microsoft Teams

Teams Manager is being used across our organization by each department manager. It addresses many business concerns such as approving requested time off (shifts), creating and assigning staff to specific channels so folks can communicate with the proper individuals, and controlling how staff can communicate (using emoji, memes, GIFs, etc).
  • Manage channels - the level of detail of managing what channels are created and how they function is great.
  • Manage users - it's easy to manage owners of team sites, along with members and guests.
  • Analytics - being able to review how each team site and the channel is being used is extremely helpful and can point out areas of weakness or concern.
  • I feel like the Shifts app could be more advanced to sync with Microsoft Outlook. It would be great to receive notifications in Outlook for Shifts and be able to approve/deny requests and schedule changes there while it's synced with the Outlook calendar.
  • It would be nice if the interface allowed further customization such as assigning colors to the separate channels. Some channels within team sites are rather lengthy and it would be great to group them into color groups.
  • Another nice feature would be the option to log in as one of your teammates so you can properly set up their Team account before they log in for the first time.
  • Management of team members
  • Customizing channels and team sites
  • Connecting proper apps to work within Teams
  • Easily keeping an eye on how your team is doing (shifts) has had a positive impact on ROI
  • Being able to manage schedules through a platform we're already using has had a positive impact on ROI
  • Overall team success and happiness through Teams has been made possible by the management of the team site by the Team Manager (positive impact on ROI)
We still use it for our one-off situations, but mostly stick to Teams as it is much more user-friendly and allows better sharing capabilities through virtual meetings. Skype is not as easily customized, so it's a no-brainer to use Microsoft Teams and Team Manager for all of our instant messaging and virtual meeting needs.

Do you think Teams Manager for Microsoft Teams delivers good value for the price?


Are you happy with Teams Manager for Microsoft Teams's feature set?


Did Teams Manager for Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Teams Manager for Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Teams Manager for Microsoft Teams again?


If your team has more than 3 people, you should have someone assigned as the Teams Manager. That way, you're guaranteed to have your channels and team site set up for success. If you are an employee that is only using Teams for quick chats, you and your team might be able to get away with not having a Teams Manager.