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Positive Experience with Microsoft Teams
July 14, 2021

Positive Experience with Microsoft Teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Teams Manager for Microsoft Teams

Microsoft Teams is used across the entire organization. It has been a reliable source for communication given the remote environment we work in. Additionally, it is convenient as it can be accessed from any desktop as well as through an app on our phones. We are able to centralize documents within Teams and restrict access. This has been helpful in relaying information in real-time and easy access.
  • Easily accessible from any device without interruption of service.
  • Ability to have IM conversations with multiple people.
  • Ability to organize those IM conversations so you can go back to retrieve them.
  • Ability to have video conferences.
  • The video conferencing feature could afford to me a little more user friendly.
  • Branding of Microsoft Teams over Skype Needs done.
  • Making calls through Teams has not been very successful.
  • Accessible means of communication
  • Ability to centralize documents which allows for ease of retrieval.
  • Building a community within the application.
  • Positive in regards to easy access to quick answers through instant messaging
  • Positive in that the Managers have a secure place to go to retrieve sensitive information.
  • Negative in that we do not fully utilize the tool.
As I mentioned before, we switched to Teams from Skype because it was more reliable. We did not experience interruptions in service especially for those departments working remote.

Do you think Teams Manager for Microsoft Teams delivers good value for the price?

Yes

Are you happy with Teams Manager for Microsoft Teams's feature set?

Yes

Did Teams Manager for Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Teams Manager for Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Teams Manager for Microsoft Teams again?

Yes

Microsoft Teams has been great for our organization because a lot of departments are remote. Teams have been reliable without service interruptions which have allowed communication to continue with those remote departments. We switched from Skype which has proven to be the right move. However, we do not use the video conferencing feature though as that has not been as reliable as Zoom.