TrustRadius
Tenfold is a great tool for Call Centers
https://www.trustradius.com/contact-centerTenfoldUnspecified7.171101
Travis Lovette profile photo
April 17, 2018

Tenfold is a great tool for Call Centers

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tenfold

Tenfold is only used for our Sales team which is about 150 people including Account Managers, Sales Reps, and Managers. We use it to sync with our CRM tool (Salesforce) for ease of use finding accounts, and also call stats.
  • Call Stats
  • Team Groupings
  • Support Staff
  • Crashes intermittently
  • Return on Investment
  • Shows numerous phone stats
  • We have not used another service similar to this
Well suited for account verification and call/phone statistics by a team.