Highly recommend Text Request
Overall Satisfaction with Text Request
I love using Text Request. It uses the same phone number as my business. Many people find texting easier than talking on the phone, and this allows me to text with my customers. I love the features like templetes! I can pre-write basic messages and be able to quickly respond to customers when they send a message or put in a request for more information. Another great feature is scheduling, this allows me to text at 4 am but schedule it to be sent at a more appropriate time. I can also set up reminder texts about appointments when they are booked, so I do not have to remember to call or text reminders.
Pros
- Customer service
- features
Cons
- smaller packages with more included features
- I started using this when I opened, so I have nothing to compare it to.
The frachise that I own has a partnership with us so I have not looked at other companies.
Do you think Text Request delivers good value for the price?
Not sure
Are you happy with Text Request's feature set?
Yes
Did Text Request live up to sales and marketing promises?
Yes
Did implementation of Text Request go as expected?
Yes
Would you buy Text Request again?
Yes

Comments
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