Straightforward, easy to use integration tool for working with Salesforce | TrustRadius

Use Cases and Deployment Scope

We currently use Scribe to integrate data from our ERP System (SAGE) to Salesforce.com.

Pros and Cons

Straightforward, logical setup
Reliable, regular scheduling of integration runs
Relatively easy to walk through the logic of the integration

We do not reliably receive email notifications when an integration run fails

Return on Investment

Allows our sales users to see at a glance their revenue numbers at a glance
Allows users to see most recent orders by customer and drill down to products ordered
Previous efforts to provide this detail were very manual and time-consuming. By integrating with Salesforce, we're able to allow users to find the data themselves, freeing up our analyst's time for more in-depth analysis

Training Types Used

Self-taught

I needed to be walked through the setup, logic and how the integration works with the consultants who had implemented it for us.

Likelihood to Recommend

Seems to be well suited for straightforward pulling of data from one system into another.