Impact of Scribe to Our Business Users
June 12, 2019
Impact of Scribe to Our Business Users
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)
Being used by the Sales Department. They upload a CSV to Dropbox, run the scribe solution, and it maps to the correct fields in the correct syntax. Users are able to insert records easily and efficiently.
Pros
- Very easy for the sales team to use. All it takes is a quick CSV upload and running the solution.
- Errors are pretty easy to troubleshoot with scribe's error report.
- It's easy to set up and build new connections and solutions.
Cons
- Ability to easily add a unique identifier to every 'batch' of records created.
- Easy way to set up a workaround when the Cloud agent is down.
- The app could be more responsive (css/html).
- Easy to train new hires.
- Less need to hire more employees to do the same job.
- Fewer errors by the user.
- As an ETL tool to mass insert clean data.
- Dropbox connector to scribe.
- Salesforce connector to scribe.
40 - Sales operations.
No other products. Previously users used data loader to mass insert but it took a while to reformat the CSV before using data loader. Scribe is able to map those fields correctly with the hit of a button.
- Product Features
- Product Usability
The main factor is the time our users save by using Scribe. This also means we won't have to hire as many employees to do the same work.
- We are working on using GUID with Scribe to place a unique identifier on all records representing the entire upload's ID.
- We mainly use it to allow Sales ops users to mass insert records.
- Doing it this way keeps the data clean as it hits our instance.
- Self-taught
Comments
Please log in to join the conversation