Impact of Scribe to Our Business Users
June 12, 2019

Impact of Scribe to Our Business Users

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)

Being used by the Sales Department. They upload a CSV to Dropbox, run the scribe solution, and it maps to the correct fields in the correct syntax. Users are able to insert records easily and efficiently.
  • Very easy for the sales team to use. All it takes is a quick CSV upload and running the solution.
  • Errors are pretty easy to troubleshoot with scribe's error report.
  • It's easy to set up and build new connections and solutions.
  • Ability to easily add a unique identifier to every 'batch' of records created.
  • Easy way to set up a workaround when the Cloud agent is down.
  • The app could be more responsive (css/html).
  • Easy to train new hires.
  • Less need to hire more employees to do the same job.
  • Fewer errors by the user.
  • As an ETL tool to mass insert clean data.
  • Dropbox connector to scribe.
  • Salesforce connector to scribe.
40 - Sales operations.
No other products. Previously users used data loader to mass insert but it took a while to reformat the CSV before using data loader. Scribe is able to map those fields correctly with the hit of a button.
  • Product Features
  • Product Usability
The main factor is the time our users save by using Scribe. This also means we won't have to hire as many employees to do the same work.
  • We are working on using GUID with Scribe to place a unique identifier on all records representing the entire upload's ID.
  • We mainly use it to allow Sales ops users to mass insert records.
  • Doing it this way keeps the data clean as it hits our instance.
Yes, previously we had to train sales assistants on using data loader. However, this also required us to maintain macros that convert the file to be data loader ready. There was a lot more human error before we implemented Scribe.
It's great to give business users an easy way to mass insert records while keeping the data clean.

TIBCO Cloud Integration Feature Ratings

Pre-built connectors
Support for real-time and batch integration
Monitoring console