Solving our customers' integration needs, one connector at a time :)
November 07, 2018

Solving our customers' integration needs, one connector at a time :)

Syed Razvi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TIBCO Cloud Integration (including Scribe)

We are a Scribe partner and use Scribe as our integration hub for all our customers. The product management and support teams build connectors or leverage existing connectors from the marketplace to address the integration requirements of our customers.

It makes integration easier and faster.
  • When we evaluated iPaaS solutions, we loved MuleSoft and its capabilities. It is a powerful tool. However, the major concern was to provide it in the hands of support and not a developer. That is where Scribe stood out and we have only built a handful of connectors thus far. We are excited to explore more of its capabilities and continue our journey on solving the integration needs of our customers.
  • One thing to call out is the team at Scribe is extremely knowledgeable and supportive.
  • It is too early to say but certain connectors such as Eloqua's Bulk API Connectors don't utilize the API the way it's supposed to on a deeper level. It does address CRUD operations. However, we are in plans to use the REST Connector to address the use cases that aren't supported by the core connectors.
  • Not sure about their support on data lakes, but we are not concerned about it at this time.
  • Though our partnership is still in its infancy, we are looking forward to use Scribe for all our integration needs. We have our internal natively built Connectors for certain Marketing Automation Systems, but the goal is to run all integrations via Scribe in the near future.
  • The time to market is where we really gain our ROI.
None. Heard about a few for the first time in the conference.
We were introduced to one of those maps during our partner training session. As most MAPS have commonalities in the way they handle data, it definitely helps.
None, but not sure if our Systems Team uses any.
The product is good and the team is extremely supportive. That is a perfect balance. The product might be world class but the assistance from the team is also of paramount importance, especially if our support personnel are dealing with our customers' integration needs and need help.

TIBCO Cloud Integration (including BusinessWorks and Scribe) Feature Ratings

Pre-built connectors
Connector modification
Support for real-time and batch integration
Data quality services
Not Rated
Data security features
Monitoring console