A Visually Great Tool to Produce Great Visuals
Updated May 22, 2018

A Visually Great Tool to Produce Great Visuals

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Jaspersoft

  • Providing various methods of embedding visual components in our application. For instance, either via iframe, or directly.
  • Jaspersoft Reporting tool provides some wonderful visual components.
  • Every time I have contacted Jaspersoft customer support to addition assistance, I have been pleased with the level of support I have received.
  • My biggest issue is with the TIBCO ETL tool which I have used to transform data into a data warehouse. Specifically project files, which are stored in a SVN repository, save information about that SVN repository. This becomes a problem when backing up / restoring / transferring projects between repositories.
I have found them to be on par in my experience. In terms of why my company selected Jaspersoft - I am happy to use both and was not involved in that part of the selection process. I came more involved later.
In our case it is well suited for displaying visualizations to our clients. The reporting tools are well serving us very well. We are also using TIBCO ETL tools to transform and add our data to a data warehouse. While ETL tools require a learning curve and are not for the average user - we have found it fairly easy to use.

TIBCO Jaspersoft Feature Ratings

Pixel Perfect reports
Not Rated
Customizable dashboards
8
Report Formatting Templates
Not Rated
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
Not Rated
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Delivery to Remote Servers
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Multi-User Support (named login)
Not Rated
Role-Based Security Model
Not Rated
Multiple Access Permission Levels (Create, Read, Delete)
Not Rated
Single Sign-On (SSO)
Not Rated
Responsive Design for Web Access
Not Rated
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated
REST API
8
Javascript API
Not Rated
iFrames
8
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated

Support and Training

I have found quick response from Jaspersoft Support. Some of my support questions may not get the response I am looking for but I have found the support personal to work with me tell I feel that the support request is resolve.
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We are in control of our implementation and currently making improvements to it. Keeping up today with Jaspersoft if a priority to utilize it's latest features.
  • Online training
  • Self-taught
Being mostly self-taught has not impacted our success negativity. From a developers perspective I think it is critical for our success.
As developers, I think we often look for specific technical use cases. Sometimes we find these cases in the community, sometimes we don't. Often online training is high level or general use case which may not address my needs.