Overall Satisfaction with TIBCO MDM
TIBCO MDM s used in a CRM project and uses many TIBCO products, TIBCO FOS, TIBCO Business Events, TIBCO Business Works, Randez, Vous, etc. It's a big project that has a goal to substitute old CRM applications that manages all TIM clients (mobile, Residential, consumer, business). It permits us to have all information about all Commercial and Technical offers and their fulfillment plans.
- It maintains all versions of any object
- Good managing of data
- GUI - It's sometimes difficult to navigate in levels of objects offering. There is not a possibility to view in an easy way all of the products that are included in all offers (L0)
- I cannot respond at this question because I don't work in this department.