Ticketleap is good for some but not for older patrons
August 23, 2023

Ticketleap is good for some but not for older patrons

Tom Green | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ticketleap

[...] presents 4-5 concerts a year for the general public with a focus on added workshops, etc with each artist. Our venue uses Ticketleap for all ticket sales. I get along fine with the venue's director, however, as our season ticket subscribers tend to be older, over the age of 50 on average, many of them do not like digital ticketing so we print tickets for all of them to have on paper. Ticketleap though only allows for full page printing of each ticket our physical ticket distribution to our valued subscribers is quite cumbersome. The venues old system, prior to Ticketleap, was able to print old fashioned tickets with stubs. It would be great if Ticketleap could do both well.
  • online easy to see seats available
  • clear information regarding pricing and surcharges if applicable
  • I think prtintable tickets when needed are currently not good, full page per ticket, ouch
  • I think local support is great with the venue knowing how to service our organization

Do you think Ticketleap delivers good value for the price?

Not sure

Are you happy with Ticketleap's feature set?

No

Did Ticketleap live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ticketleap go as expected?

I wasn't involved with the implementation phase

Would you buy Ticketleap again?

No

In my opinion, for all events that require zero paper tickets