Don't get caught by HIPAA violations--catch it by the tail with TigerText!
February 20, 2020

Don't get caught by HIPAA violations--catch it by the tail with TigerText!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TigerText

I love that TigerText is completely HIPPA approved and confidential. It was an easy way to be sure not to break confidentiality laws when working. We use this product both internally and with related business partners/companies. Additionally, the app easily integrates onto a smartphone and/or onto a desktop device.
  • The security (HIPAA compliant & patient privacy)--you receive a confirmation of any messages being sent quickly, and it lets you know when the receiver has read the message
  • You can actually see the three dots when the person is typing to reply to your message.
  • You have to have two apps downloaded: one for security and the actual app.
  • A video to walk users through the setup would be ideal.
  • This product has helped us quite a bit. We can now text doctors and communicate with them quickly rather than having to call them.
  • I find it’s very secure, and it notifies you regardless of sound on mobile devices.
TigerText is a far superior product with a supportable infrastructure.
Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.

Do you think TigerText delivers good value for the price?

Yes

Are you happy with TigerText's feature set?

Yes

Did TigerText live up to sales and marketing promises?

Yes

Did implementation of TigerText go as expected?

Yes

Would you buy TigerText again?

Yes

TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.

TigerText Feature Ratings

Mobile Access
9
Search
7
Chat
8
Notifications
8
Discussions
8
Video files
8
Audio files
8
Access control
9
Advanced security features
9
Device sync
9