Content Management Made Easy
Tracee Meyers | TrustRadius Reviewer
April 18, 2014

Content Management Made Easy

Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

Titan CMS

Overall Satisfaction

Titan was used as our primary web hosting across the whole organization. We hosted 4 inter-related websites with it as it helped get across our brand message to consumers. There was a variety of business tasks that were utilized including e-commerce, interactive polls, video pages, and a blog. It was a common ground that the organization could utilize to stay up to date with products and get new employees acquainted with the company.
  • It gets easier, after taking a couple starter courses and really digging into detail with what Titan could do, it became super user-friendly and I actually enjoyed learning new things about the product.
  • The support group for Titan was extremely helpful. Whenever I had a question or needed some assistance they were always ready and willing to go the extra mile to make sure everything was accounted for.
  • Titan made it super easy to be able to preview and save recent work before making it live on the website. This really helped in getting an idea of how to improve simple texts and pictures.
  • Without taking any kind of beginners course through Titan, I found there was a lot of navigation that was very confusing.
  • Sometimes you really have to dig to find what you are looking for. For example, when there is a table of contents and you have multiple pages under that parent page, it can be very confusing as to which page has the actual information on it and which page you have to tweak in order to get it on the one you are aiming for.
  • Although Titan made it easy to preview your work before going live, sometimes items did not show up or were in different positions then what they would be in when it goes live. This made it very frustrating to tweak to get that perfect spot.
  • Using Titan helped the company improve on issues that the consumers had and shared on our website. It made it easy to really connect with our customers and offer them a level of customer service that otherwise may not have been attainable.
  • Titan CMS allowed the company to be able to track website leads, find what people were clicking on within the website and really track metrics in order to improve on what the company was offering. This in turn helped with customer leads and allowed our sales guys to connect with those interested prospects.
  • Adobe DreamWeaver,Adobe Photoshop
Both the products that I use now are very in detail and very complicated. Titan made my tasks very user friendly and made navigation a lot smoother. Someone with little experience with Titan would be able to learn it quickly with a little assistance. Someone with little experience with Dreamweaver or Photoshop could work for months and still not know everything about it.
Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one.
Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!
I found that Titan CMS was very good for the size company that I was with (50-200 employees). It was easy for me to maintain by myself, but it was also easy to introduce some key tasks to other employees so they could utilize it as well. I came from a background with no website experience and Titan actually enlightened my use of Content Management Systems

Usability

7, because without some courses and really getting my hands dirty within the system, it would have taken me a lot more time to learn all of the functions and navigation of the product. I would definitely recommend the beginners courses for Titan and really getting a lot of hands on experience.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Requires technical support
Lots to learn
  • Adding graphics
  • Adding content
  • Maintaining usability
  • Navigation
  • Making content align
  • viewing in preview, it doesn'tt always look the same live