Titan CMS

Server Products relies on Titan CMS to manage their public website, which features a product catalog with over 500 items. With a single website administrator, they can easily handle the day-to-day operations of the site. One of the notable use cases is the utilization of data node filters, which enables efficient product selection for customers. Additionally, the modified ecommerce Shopping Cart includes a Request for Quote feature that allows users to obtain competitive pricing from their preferred equipment dealers.

Another way Titan CMS has proven valuable for Server Products is in streamlining contact management. Previously, managing over 300 contacts was a cumbersome task, but with Titan CMS, they were able to transition to a simplified process involving just one Excel file upload. This feature has significantly reduced time and effort spent on contact management.

Moreover, Server Products uses Titan CMS extensively for their Intranet platform. Different departments have designated content coordinators who populate specific sections of the Intranet, overseen by an Intranet Administrator. The CMS acts as the organization's primary web hosting solution and serves as a means to effectively communicate the brand message to consumers.

Not limited to customer-facing functionalities, Titan CMS offers various tools that support internal business operations. It facilitates e-commerce transactions, interactive polls, video pages, and a blog section. It acts as a central hub within the organization where employees stay updated on products and new hires become acquainted with company processes.

While primarily utilized by the marketing director, IT director, and other staff members with basic knowledge of the system, Titan CMS seamlessly integrates with the organization's customer relationship management software used across the entire staff. This ensures efficient collaboration and enhances workflow management.

The versatility of Titan CMS allows it to be utilized for both public-facing websites and internal intranets throughout the entire institution. Various departments are responsible for maintaining different sections of the website, catering to both technical IT professionals and non-technical administrative staff members. The Marketing Department finds great value in Titan CMS as it empowers them to manage website design and content effectively.

In summary, Titan CMS addresses Server Products' need for a user-friendly content management system that enables daily website updates. It streamlines contact management processes, supports the organization's Intranet platform, serves as a reliable web hosting solution, and facilitates various business tasks. Its flexibility and scalability make it an ideal choice for marketing, finance, customer success, and IT teams within the organization.