Titan CMS: Many benefits for decentralized organizations such as higher education
Anonymous | TrustRadius Reviewer
May 09, 2016

Titan CMS: Many benefits for decentralized organizations such as higher education

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Titan CMS

Titan CMS is being used for both the public facing web site and internal intranet for the entire institution. We are an decentralized organization typical of educational institutions. Titan is being used both by the department responsible for maintaining the web site as well as departments across the organization. Users are both people dedicated to web site creation as well as information technology professionals as well as non-technical administrative staff.
  • Encouraging consistency in the design of content across pages and ensuring content updating by emailing editors when pages haven't been updated after set amount of time.
  • Flexible navigational structures and design elements such as clam-shell for FAQ sections.
  • Supports responsive design to handle screen sizes from multiple types of devices.
  • Good management of versions for both pages and files/images and good publishing workflow.
  • Good quick image editing capabilities to get the image on the page.
  • Titan requires some training and users should have fairly good technology skills. Our organization has moved toward more central editing of web content because distributed staff using Titan struggled too much and so it was easier to have more centralized editing than distributed editing. The problem is that administrative staff didn't have enough technology skills. Titan could improve by having two level of editors... full editors using Titian as it is now and then basic editors that would interact with a page similar to interacting with a Facebook page.
  • Can be slow at times when you want to quickly move between screens in Titan. This may be the result of our specific hardware that Titan is implemented on.
  • Sometimes need to edit HTML directly to fix font/formatting problems.
  • Wish CMS integrated Google Web Analytics to allow viewing of page analytics while editing.
  • Wish CMS provided help during a responsive design migration by inspecting HTML and highlighting elements (such as tables) that require modification.
  • Positive ROI by allowing content contributors embedded within departments with the department domain knowledge to update the site directly. More efficient and less centralized spending.
  • Requirement for investment in training users of CMS cuts into ROI. Would recommend a two-step workflow where department content contributors enter information into CMS and then approval step is done by webmaster team to ensure content meets standard formatting guidelines. This workflow functionality exists in the Titan CMS.
  • Positive ROI experienced during projects such as moving to a responsive design because much of the content can migrate untouched. Also positive when updating graphics in template to give site new look.
Not involved in selection.
Content Author / Administrator
Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.

Titan CMS Feature Ratings

WYSIWYG editor
7
Code quality / cleanliness
9
Admin section
Not Rated
Page templates
10
Library of website themes
Not Rated
Mobile optimization / responsive design
10
Publishing workflow
10
Form generator
9
Content taxonomy
10
SEO support
10
Bulk management
10
Availability / breadth of extensions
8
Community / comment management
10
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
10