CrowdCompass Reviews

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Score 8.8 out of 101

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Reviews (1-25 of 77)

Jennifer Wenger profile photo
September 26, 2019

Fun and Professional

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass with our client events. Our attendees can use the app to access documents, maps and their agenda. We occasionally use the gamification, but most of our meetings are corporate meetings and they do not have the time to play the game.
  • The appearance of the app is very professional.
  • Easy to access information in the app with easy to set up design.
  • The map feature is important to us.
  • Would like to be able to switch between app home page designs after the event is set up in case I want to change my mind. Currently, have to delete the entire event and start over.
  • Do not always want to use the game feature and there's no way to fully turn it off.
CrowdCompass is a must-have for all events and meetings. It's an easy way for attendees to find their schedules, register for other open sessions, and a great way to send them notifications during the event.
Read Jennifer Wenger's full review
Pamela O'Connor, CMP profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the CrowdCompass Mobile App for our two largest events each year. Since we started using the app, we no longer print handouts for individual sessions, we have additional revenue from banner ad sales, and we have trackable attendee engagement data, which makes reporting to our stakeholders so much easier.
  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
  • The session surveys are easy to overlook on the session detail screen
  • When you create a new event by copying a previous event, the survey questions don't copy. That means you have to recreate your surveys from scratch each time.
  • On the list of invitations that have been sent, you get an exclamation point next to anyone whose email didn't go through, but there is no other detail provided about the problem.
We like CrowdCompass because it is integrated with Cvent, so all the information we enter in Cvent gets pushed out to the mobile app. That saves a ton of time on our end because we don't have to re-enter all of the details twice.
Read Pamela O'Connor, CMP's full review
Geoffrey Seiler profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently we use CrowdCompass for our regional events in North and South America (150 - 650 attendees) as well as our 3 annual global conferences (1500-3000 attendees) as a hub for information on our schedules, sessions and handouts, event communications, and as a social media hub. Additionally, we utilize gamification and banner ad sells to improve the outreach of out exhibitors and sponsors as well as bring in additional revenue. Finally, we regularly host popular giveaways for our users at our events using the scavenger hunt.
  • Provides a single source for important event information, notifications, and scheduling/agenda assistance for our participants.
  • Easy to pull metrics on adoption, use, and session feedback
  • Excellent Live-Polling, Q&A, and resources for Speakers
  • Easy Build/Set-up
  • Gamification Features - While popular with our users, limited ability to customize or alter the features and set-up.
  • Finding Session handouts can be difficult for attendees - would be helpful to have a central hub for their downloads.
  • No duplication of events means a lot of time repeating features of a build for repeat events.
CrowdCompass is wonderful for medium to large events with a variety of sessions, speakers, and breakout rooms or locations. It's an excellent tool for planners to push messages and information to attendees and a great way to see feedback or interactions through the social wall. The tool is popular with our users with adoption pushing up into 80% and 90% for our recent events.
Read Geoffrey Seiler's full review
Rachel Jones profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
CrowdCompass is used for our annual conference. We needed a way to communicate with attendees - schedules, updates, conference layout, etc. As well as for the attendees to communicate with each other for networking purposes.
  • Integration with EventFlex was seamless - even with last minute changes
  • Customer support is top notch - fast and reliable
  • The mobile app is very sleek looking and intuitive for attendees to navigate
  • Loved that they provided marketing materials and how to docs to send our attendees, so that we didn't have to create them
  • The add to my schedule function needs improvement. It would have been nice to know the restrictions based on registration paths before we created those.
  • Polling functionality could be more robust
  • The map function was great, but wasn't intuitive on how to use. A lot of attendees didn't realize it was there unless we told them
CrowdCompass is great for mid-sized conferences for basic mobile app functions. We used it for our 500 person conference for networking, keeping track of schedules, conference layout, etc. I honestly think it could be used for smaller conferences or large. As long as it is set up correctly, the app should work for all sizes and types of events, from conferences to expos.
Read Rachel Jones's full review
Shannon Harrison, CMP profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass for our annual conference app. I am the sole user of CrowdCompass and set everything up myself. We utilize features like schedule, speakers, FAQs, and attendees. Using the app lets us update schedules on the fly and push notifications to let anyone know of the changes.
  • Extracts information from Cvent registration so you don't have to enter it twice
  • Real-time updates let us update schedules and send out notifications to attendees
  • Clear information that connects to different areas of the app
  • Better gamification options
If you are currently using cvent, it is a great add on since they sync information. This is helpful with keeping attendee information up to date in the app in case you have any last minute additions or cancellations. I really like the ability to attach files to sessions. This way we can share the presentations with attendees and update it last minute if needed.
Read Shannon Harrison, CMP's full review
Jennifer Wenger profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization is using CrowdCompass and recently branded it as our own app. Our member attendees have adopted CrowdCompass, and CrowdCompass is helping us with managing our attendees and their schedules. We also use Crowd Compass for live notifications during our events.
  • Session information.
  • Notifications.
  • Event information.
  • The Appointments system needs some work.
We use it for all of our meetings and for our annual meeting.
Read Jennifer Wenger's full review
Lisa Carper profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass as a way to engage our event participants in a fun manner. We have used the real time session selections. I love that we are able to customize the widgets and upload exactly what we need and want to appear. I also love that we can upload our own, custom graphics to make the look and feel of the app represent our brand. The push notifications are great for sending out new and exciting information and continuing the engagement.
  • Customization
  • Ease of use
  • Notifications do not always go through to some smartphones.
CrowdCompass is great for large groups of people. This is especially the case when you have sessions or activities that the attendee is allowed to choose from. You can choose them in real time. This is great for if you bump into someone and want to attend the session that they are attending but also if you decided that you did not want to attend. You could cancel and allow that spot to be opened up for someone else.
Read Lisa Carper's full review
Andrea Johnson profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass at a biannual event that we host. It helps us communicate with attendees, share information about the event and sessions, distribute marketing, and overall manage our event more succinctly and efficiently. I am the administrator and approximately 300 people use the app at the actual event.
  • Interface- it is easy to use.
  • Creation- Easy to create an app, even without any coding background.
  • Customizable- able to create an app that meets our needs.
  • Some more fun parts to use with the app would be neat.
  • Training up-front.
  • Understanding app stores.
I never thought I could create an app for our event all on my own, but it was surprisingly easy! And the fact that it interfaces with Cvent makes it an incredible add on for any event. I would not have benefitted from our previous two events nearly as much without it.
Read Andrea Johnson's full review
Sierra Schubach profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used CrowdCompass along with Cvent for our annual user conference. The interface is somewhat easy to navigate but definitely could use some reconfiguring. We used the app for a single event and the sign-on and customization was great. All our users were also pleased with the app. Only 2 of our marketing users were in charge of the app. The ability to sign on with multiple people would be nice, without the extra charge. It seemed like most of the features were 'extra charge'.
  • Customizable interface, brand to your company.
  • Infinite menu items.
  • Ability to connect with other users during the event was particularly positive for our event.
  • Single sign-on from Cvent and CrowdCompass
  • More included features, everything was an opp for an upsell
  • Modernized interface
The app is easy to use, easy to update, and we were able to get the job done. We had to do a lot of workarounds to make the app work for us. I would say be ready to have a super simple interface or put someone who knows technology and workarounds in charge. The app is great for checking in and works well with Salesforce and Marketo.
Read Sierra Schubach's full review
Jordan Roller profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass for our Client's corporate events and training meetings. We use it across the entire organization. It really helps to cut down on printing and spending collateral since all of the information can be put in an attendees hands.
  • Design and Buildout
  • Push Notifications
  • Branding for your Event/Organization
  • Time turnaround for customer support questions
I believe CrowdCompass is a huge time and money saver. It is efficient to build the applications and cost effective in comparison to print materials.
Read Jordan Roller's full review
Danielle Keckley profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am being contracted to build more and more apps throughout both Higher Education and various companies for both larger commencements, orientations to smaller internal meetings. So far it has reduced a majority of the email communication, as well as printing cost and any last minute changes!
  • Incredibly easy for those creating. Easy to manage changes and flow within the integrations or separate. Can add custom branding, information!
  • As well as easy download and to find information once you are in the app. It is clean and can show branding and sponsors throughout letting everyone shine!
  • Easy last minute changes, editing, adding or removing additional content! For instance it seems that there is always some last minute changes to the room, speaker, etc. instead of printing out I can make the edits and if needed do a push notification!
  • Additional features are great; Live Polling, Q&A (great for internal meetings), Push Notifications (need to send a reminder), Surveys (pre, during and post)
  • Grouping attendees understanding how grouping works and if you have attendees going to see multiple things but only one them to see a certain selection.
  • Social Media integrating Instagram and Facebook, not just Twitter and Flickr
Suited for groups of over 50 for both internal, external and larger events (Conferences, Orientations, Graduations). It allows all information to be updated and at the hands of the attendee within minutes with all the answers there (instead of one-off emails/phones calls).

I would not recommend for smaller 40 and under groups as long as it is a basic meeting with not a lot of features being used (Polling, Surveys), everyone is staying together as on group as the system may be too robust!
Read Danielle Keckley's full review
Grace Mezher profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
The app is used for all internal events and for clients! It can be used by any department that has an event!
  • Attendee engagement
  • Networking
  • Session sign ups
  • Notification alerts in site
  • Polling
  • Live Q&A
  • Not to the much design flexibility
  • Not enough customization
It is best used for events that have sessions and need attendee engagement! It is less appropriate for events that are small and lack the need for attendee engagement.
Read Grace Mezher's full review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
I am the administrator for CrowdCompass in our organization. We integrate with Cvent and use it for our flagship conference which is 1,000 people from 85 countries every year. Besides myself, we have a couple of other users from my department and the marketing department to make sure everything is functioning and looks great.
  • It is so user-friendly! The learning curve was not all that steep.
  • I am not incredibly techy, and I have no problem using CrowdCompass whatsoever.
  • I have worked with two sales reps who have been incredibly helpful as well.
  • It has an organized user interface that makes it easy to make the app your own.
  • While it is easy to use, it is somewhat limited in what you can edit. I have never had something I wanted to and couldn't edit, but there is some give and take there.
We use it for our conferences and it works so well. It shows attendees their schedule, lets them network with other attendees, has maps of the venue and city, and we can send out push notification reminders and updates.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
This year we stopped printing personalized schedules for attendees at our 1,000 person conference. Instead, their schedules were in the app. This accomplished several goals: it saved hours of work our interns used to have to spend merging and printing schedules, it saved money on printing, it saved paper (trees), and it drove up our app adoption rate. With more people using the app, were were able to communicate better with attendees, facilitate more in-app networking, and allow our attendees to boost our social media presence.
  • Event venue maps keep attendees from getting lost and save our staff time by not having to spend a lot of time doing wayfinding.
  • Networking and social. Our attendees love the social wall.
  • Schedules. Personalized schedules and updates in real-time.
It's great for our larger conferences. For smaller conferences and colloquia though, we prefer printing each attendee's materials and providing them in a folder. It's more personalized.
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No photo available
August 07, 2019

Easy to use and setup

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass primarily in the US across a broad range of departments. We utilize the integration with Cvent and it has been a game-changer for us. Having the agenda and speakers sync over into the app and not having to duplicate the work of re-building all that content in a separate system is awesome.
  • Live Q&A
  • Integration with Cvent
  • Security settings/options
  • Targeting/Segmenting content by audience
  • Interactive features
  • Segmenting mass emails by audience
  • Linking content across platform
We use it at our larger meetings or multi-day conferences. They only offer it as a native app or web-based app. It can be accessed through a link but it's secured like the app so we have found it cumbersome for people attending shorter meetings to download an app or go through the web-based app process.
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August 06, 2019

Great App Software!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize CrowdCompass to create apps for large scale events.
  • Easy to set up.
  • Lots of resources.
  • Customizable icons.
  • Customizable sections - text color, etc.
  • Privacy for attendee section to be able to filter which people can add themselves.
It is well suited for events over 100 guests. It would likely not be worth it for smaller-scale events.
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August 01, 2019

CrowdCompass Review

Score 10 out of 10
Vetted Review
Reseller
Review Source
It is being used in our Meeting & Events department on a per-client basis. We sometimes need clients to use an app for check-in and calendars.
  • Ease of use.
  • Helps with a specific business problem.
  • Attractive looking app.
  • The connection of appointments did not work properly all of the time.
  • Sometimes it can be a little confusion as to where to go direction ally.
I think CrowdCompass is almost there... but small improvements could be made to make sure it's fully fleshed out.
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Score 7 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass at our two flagship events, an advocacy conference and a large NYC conference. We use it to keep our attendees both engaged and informed before, during, and after the event. It allows us to go (mostly) paperless and impress our attendees. Both groups contain a mix of older and younger users. The younger group really adopts the technology, while the older appreciates the ease with which they can use the app.
  • Customer service.
  • User experience.
  • Back end administration.
  • Customization.
  • Interactive features.
  • Documentation.
Really good for companies who are using a mobile app at many events throughout the year. You can clone the design and brand it and the price gets better the more you use. It's great for big events with complex schedules and sessions. It’s less suited to smaller events and companies with a few events hat change drastically every year.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass for the two conferences we hold annually. This has been a huge time-saver for us, as we no longer have to print any handouts for attendees, nor do we have to print out Speaker Evaluations and forms for attendees to complete their CE hours.
  • Allows attendees to personalize their schedule.
  • Allows attendees to view handouts for each presentation once they're back home.
  • You're able to push out notifications for important messages that need to be sent out during the event.
  • Attendees are able to network through the app.
  • Some attendees with Android phones have a harder time downloading the app than iPhone users.
  • Not being able to customize the Game in the app is frustrating.
  • The login process can be confusing for attendees.
CrowdCompass is great for large events since it allows you to add most, if not all, of the important information out there for your attendees.
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Score 8 out of 10
Vetted Review
Verified User
Review Source
CrowdCompass was used by our marketing team to support our annual conferences. It was downloaded and used organization-wide at the event. We used it to connect our staff, attendees, and sponsors with our event. It helped support engagement initiatives and connect with attendees. It also provided access to information about our event and schedule.
  • CrowdCompass connected with our Cvent account made a seamless event experience.
  • CrowdCompass made it easy to get a custom app in front of our attendees.
  • CrowdCompass made it easy to navigate what was going on within our conference.
  • The grouping feature was hard to use. There was no import option, so to target specific groups of attendees, we had to manually enter each one.
  • The Live Polling didn't offer duplication of our theme/customization options, so we had to recreate each time.
  • I wish there was a feature to display the event feed to attendees on a monitor for further engagement.
If you are using Cvent to manage your event, CrowdCompass makes integration a breeze. All of our event data moved easily and automatically into the CrowdCompass app. I think there could be improvements relating to intuitiveness, but the convenience of the integration can't be matched. If you're not using Cvent, CrowdCompass is still a valid option, but I'm not sure how much better it'd be than a competitor.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass at our flagship events such as our annual conference. The app has really helped us to streamline communication and distribution of materials for attendees, increased attendee engagement through live polling, live Q&A, gamification and enhanced networking capabilities and helped us to reach our goal of going paperless at these events.
  • The app is easy to navigate and set up so it does not require a lot of time and training to implement.
  • Includes all of the features you need such as live polling, live Q&A, surveys, gamification, attendee messaging and contact sharing, etc., which has had a significant effect on attendee engagement at our flagship events.
  • As a leader in the events industry, Cvent is always introducing new updates and features to stay up to date with the latest technology and trends in the market.
  • It is fairly expensive and you pay per event so it isn’t feasible for us to be able to use at our smaller scale events.
  • Login process can be a little confusing and requires several steps but they have made improvements to this process.
Well suited for large conferences, trade shows or multi-day events. It is great for encouraging attendee engagement through features such as live polling, live Q&A, gamification, social wall, etc. and it is great for networking as it allows attendees to send 1:1 messages to each other, schedule appointments and exchange contact details directly through the app. It is not well suited for smaller scale events due to the cost.
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We use CrowdCompass across the organization for internal meetings to ensure our staff are well connected and have all the tools they need without having to consult paper agendas and other collateral.
  • Customized home screen.
  • Easy customization.
  • Simple notifications.
  • Graphics are still a bit hard to customize without a design background.
  • Would like to see a Flex build UI with drag and drop features.
  • Toggling between preview and build mode is a little cumbersome.
Great for meetings and events where you drive all content and you know attendees can use the app for multiple events. It’s not as applicable for small events without robust content and/or attendees who have no other use for an app.
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Score 6 out of 10
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Verified User
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We used the app for our company user conference. It was used for scheduling, sending event alerts and reminders, communicating with attendees, and posting event content.
  • Fairly good in-app communication platform.
  • Look and feel was good and on-brand.
  • Good that it syncs with your LinkedIn profile.
  • The sign-in process didn't work for a strangely large number of our users/attendees. Had to have the app admin sign us in on the backend.
  • It's link to Cvent. We had a lot of operational difficulties with using Cvent.
For managing a list of contacts/attendees at an event, scheduling capabilities, notifications, and general event info, it was great. I think that there are many things however that can just as easily be done with native apps that everyone is already using anyway—a bit strange to ask users to use a new app to do something that they are already very used to doing with other apps.
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Score 8 out of 10
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Verified User
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We use CrowdCompass to create a cohesive transition from our registration to the event, through their event mobile app capabilities. It allows us to customize the app design for our clients, without having to spend an arm and a leg on creating a new app. It allows our attendees to stay connected while onsite and get up to date information on the event schedule.
  • Customization of design
  • Realtime updates
  • Collecting insights for sponsors and clients.
  • It would be nice if you could white label the app.
  • Do live check-ins for attendees
  • Further customization and links to sponsor sites.
CrowdCompass is perfect for clients who would benefit from using an app on-site for their event. Really an event that has multiple moving parts, like a conference or seminar. CrowdCompass is great for customization without having to pay a ridiculous price for a custom app. Where it does potentially fall short is for clients who want their own white-labeled app that is highly customizable from a back-end perspective.
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Score 7 out of 10
Vetted Review
Verified User
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Our department uses CrowdCompass for all of our North America regional Professional Development events and our annual global conference. By having information readily available for participants on a very straightforward app, we're cutting our use of paper collateral in an effort to be more sustainable. We're also able to communicate with attendees in a more timely manner.
  • Push notifications provide fast dissemination of information.
  • Scheduling is straightforward and legible.
  • Compatible on at least 2 mobile operating systems and has a web view, perfect for everyone.
  • Invitation emails can be confusing
  • Re-sending invitation emails is a bit of a hassle
  • Layout could be better
I find that CrowdCompass is well suited for events of 200-2,500 people. It doesn't make sense for smaller events from a financial standpoint (at least from our experience). We have not trialed it for events larger than 2,500 attendees, so we cannot speak to it from that sense. Also not fantastic with less technologically-literate participants.
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About CrowdCompass

CrowdCompass by Cvent offers mobile event apps that increase attendee engagement and produce a strong return on investment. CrowdCompass by Cvent provides mobile apps for conferences, tradeshows, meetings, and events that range in size from 50 to 50,000 attendees. The product is an integrated component of Cvent’s event management platform.
Categories:  Event Management

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CrowdCompass Technical Details

Operating Systems: Unspecified
Mobile Application:No