Overall Satisfaction with Trakstar Perform
We implemented Trakstar for performance reviews for one department this year to test the platform prior to rolling it out to the whole organization. We previously had no formal process for performance reviews and Trakstar was well received by our team members. In addition to performance, will use Trakstar for exit interviews and employee surveys.
- Support is great
- Fairly easy to set up
- Very easy to use
- Trakstar Perform is designed for a ratings based style of review. We opted for a narrative review. The system was able to accommodate us however the reporting functionality doesn't work for the format we chose.
- The terminology for the different parts of the platform is confusing.
- While the support is great, there is not a lot of training on how to set up reviews, surveys, etc. on your own.
- Easy to use, automated review process that employees like
Do you think Trakstar Perform delivers good value for the price?
Yes
Are you happy with Trakstar Perform's feature set?
Yes
Did Trakstar Perform live up to sales and marketing promises?
Yes
Did implementation of Trakstar Perform go as expected?
Yes
Would you buy Trakstar Perform again?
Yes