Satisfied Customer
July 05, 2021

Satisfied Customer

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Treasury Intelligence Solutions (TIS)

We use TIS to support 15 affiliated organizations across twelve countries. TIS provides a consistent experience across regions and supports all bank connectivity and transaction and information processing. The system is quite flexible for a hosted application and supports our core requirements at a competitive price point. The quality of the product and customer service has been outstanding.
  • Bank connectivity is as simple as it can be. Well designed making a complex process a little less complex than other providers.
  • Transaction support across 15 countries has been Steller. Broad support for methods and formats and issues were resolved quickly.
  • Solid systems interface make connecting with ERP and other systems relatively painless.
  • As noted earlier, quite flexible for a hosted service.
  • I'd like to see improvements in the core reporting and analysis functionality providing more customization and/or direct read only access to data tables to pull data using scripts or APIs.
  • Streamlined bank communications, payment processing and strengthened controls
  • Supports global processing with consistent procedures across affiliates
  • Provides direct ERP interface to streamline operations
Costs are being reduced by eliminating our SWIFT communication channel and lower TMS costs. Processing efficiencies will reduce staff time required to process transactions and eliminate duplicate processing required by our last TMS. Controls have improved as TIS system administration is much less complex then our prior TMS.
For the first time we will have an automated payment status interface with all of our banks. We also have immediate notifications of rejects so we can act on them quicker. Data is passed easily between our banks, TIS and our internal systems allowing us to automate many processes that previously required manual review of reports or data. TIS platform workflows are clear and information is readily accessible.
TIS has consolidated bank communications and transaction processing for 14 affiliated entities with banks in 15 countries. They all use a single platform and access/segregation is easily controlled. Procedures ahve been streamlined and apply across all regions. We will soon complete our integration with our new ERP which will create a seamless and automated ERP to bank communication channel for transaction processing. The payment process is transparent and data is easily accessible.
We have used bank applications and another large TMS provider based in the US. Our prior TMS was a full-scale system which was very robust and extremely complex. We were not using 3/4 of the functionality and we decided it made more sense to select a simpler system that met our core requirements which are connectivity and transaction & information support. TIS does this very well at a lower price point. In the end, TIS better suited our needs and was much simpler and more affordable.
TIS' shines in bank communications and transaction processing. It is not a full-scale treasury management system but let's face it - most companies do not need (or use) the bulk of the full-scale TMS. If you want a reliable and easy to use application that sits between your internal systems and your banks to seamlessly connect the two then TIS may be for you. As an added benefit you get an intuitive and easy to use transaction platform to support manual transaction entry and approval along with analysis.
If you are looking for a full-service system supporting analysis and scenario forecasts, AI, integrated interest rate/FX risk management, etc. TIS might not be for you.

Integrating Treasury Intelligence Solutions (TIS)

We onboarded during Covid and faced many delays as our banks struggled to allocate resources to support the change. TIS was quick and responsive when necessary and they were very patient when we had to wait on our banks. Issues were resolved quickly and to date, we have not had anything crop up that could not be fixed. We have banks in 15 countries, some of which use a single host to host communication channel to support affiliate accounts in up to 5 different countries. That increased the complexity of bank communications but TIS was up to the task. We took the opportunity to migrate almost all of our transaction payment formats to ISO pain standards and TIS was able to support complex regional needs like E-slip tax payments in Kenya.