Tribe Community Platform is a powerful solution for building customer communities
December 04, 2020
Tribe Community Platform is a powerful solution for building customer communities
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Tribe Community Platform
Tribe Community Platform has been instrumental in building an online community for our customers. It helps us engage with customers, learn more about their needs with candid conversations, collect feedback, offer peer-to-peer support, and helps us scale content marketing via user-generated content.
We have been able to build a powerful repository of both static and dynamic knowledge base to help our customers with self-service and improve product adoption. It has also helped us recruit brand ambassadors to fuel our referral programs.
- Plugable widgets.
- Modular apps (e.g., virtual currencies, SEO Boost).
- Comprehensive API for workflow automation.
- Doesn’t offer an events app.
- Better search presence via user-generated content.
- Powerful customer engagement.
- Self-service (deflecting support tickets).
- Feedback collection.
Do you think Bettermode delivers good value for the price?
Yes
Are you happy with Bettermode's feature set?
Yes
Did Bettermode live up to sales and marketing promises?
Yes
Did implementation of Bettermode go as expected?
Yes
Would you buy Bettermode again?
Yes