Effective, User friendly and easy to use Digital Signage Solution with excellent Customer Service
July 19, 2022

Effective, User friendly and easy to use Digital Signage Solution with excellent Customer Service

Meraz Hussain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with truDigital

Clients like it when we utilize truDigital to customize their greetings! It's a great way to bring people together in a fun, creative, and welcoming way. For our front office, it's been a wonderful means of communication. It's also a way for us to commemorate important anniversaries for our employees. There has been a lot of interest in the live YouTube broadcast and it's easy to utilize the system to post slides.
  • Simple installation, easy platform, multiple templates, reasonable cost.
  • Excellent customer service. Each staff is very knowledgeable about the product and eager to assist. Very quick resolution of concerns.
  • In addition to the live weather function and the option to insert videos such as advertisements for our website, we can also display our instructional programs.
  • Love the flexibility around customizing the content.
  • A few of the templates are difficult to modify or have restrictions on what may be added. During the holidays, for example, there are just a few photographs available. If you have a lengthy name, some of the birthday templates might be difficult.
  • When the gadget doesn't operate, we have to reset it at least twice a month.
  • The other drawback is the website's lack of speed / responsiveness at times.
  • They have a great number of templates that are easy to edit and use. They have a lot of easy-to-use templates that you can change as needed.
  • love that we can change what shows up on each screen. TruDigital makes it easy for us to keep our templates up-to-date and keep everyone in our organization in the loop.
  • Very good and helpful Client service.
  • It is much simpler to convey a message to all of the employees of the organization if it is shown on the television in a common area where they may see it on several occasions during the day.
  • It has also been of great use to us in personalizing security training invites for our customers, and the reaction that we have received from them has been really positive.
  • truDigital is a user-friendly platform that doesn't break the bank. In addition to that, their support for customers is exceptional. We could not have wished for a more fruitful collaboration than the one we had.

Do you think truDigital delivers good value for the price?

Yes

Are you happy with truDigital's feature set?

Yes

Did truDigital live up to sales and marketing promises?

Yes

Did implementation of truDigital go as expected?

Yes

Would you buy truDigital again?

Yes

It does everything I want it to do without being too hard to use. The software is very powerful and has many options for apps, templates, and other things. We use it as the TV in our lobby, so we mostly show welcome messages, the weather, and video uploads from Vimeo and Instagram. Really easy to use, so I only have to spend a few minutes a week updating it. I make sure that all of my clients welcomes and other content play on the right day by scheduling them ahead of time. Give it a try and you will not be disappointed.