Item: TrueSight Capacity Optimization
Rating: 9
Author: Stuart Reid

Overall Satisfaction with TrueSight Capacity Optimization

Use Cases and Deployment Scope

We use Capacity Optimisation to forecast the future growth of national critical IT services. We are currently using it in in one key area of the organisation. We use it to predict system and storage growth.

Pros and Cons

Pros

Predicts storage growth.
Predicts system utilisation growth.
Integrates well with our alerting tool.

Cons

Training new users on how to build reports can be time consuming.
Mapping transactions has proved a bit hard.

Return on Investment

Only recently purchased but we are seeing positive signs on how this will provide us with ROI.

Alternatives Considered

We have used a bespoke tool previously and TSCO is much easier to use and provides greater returns in regards to reporting.

Other Software Used

BMC Remedy IT Service Management Suite, TrueSight Operations

Likelihood to Recommend

Well suited to physical, local and public cloud systems. Creates good reports for users and directors.

Comments

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Great Product That Really Helps Us To Move Forward