Tsco good experience
Updated September 23, 2017
Tsco good experience
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrueSight Capacity Optimization
Only from capacity management department. The scope is on the data center server capacity. We apply the rightsizing of business Services.
- Fully automated
- Very simple to use
- Business oriented metrics may be used
- Application server memory
- Application server metrics
- Application server footprint
- Reclaim of resources
- Authoritative Tool
- Not for online use
TSCO is more flexible
Using TrueSight Capacity Optimization
10 - Capacity Management team
3 - system engineer
- Rightsizing of business services
- understand health of business services
- reuse of wasted resources
- to split resources by business service, intended as DNS or url name of iT services
- mesurement and rightsizing of application servers memory
Evaluating TrueSight Capacity Optimization and Competitors
Not Sure
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
The first is the effectivness of product. Manuela OOTB views and reports. Good team of product installation and Best Systems integrator in Italy.
Absolutely no !
TrueSight Capacity Optimization Implementation
- Professional services company
Moviri
Yes - 1) definition of metrics
2) agent installation
3) ETL process
4) reporting and education
2) agent installation
3) ETL process
4) reporting and education
Change management was minimal - nothing important
- complexity of data source
TrueSight Capacity Optimization Training
Configuring TrueSight Capacity Optimization
o use ETL of data in order to discover metrics with agent
No - we have not done any customization to the interface
Some - we have added small pieces of custom code - we have implemented a "Right sizing" view
TrueSight Capacity Optimization Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
when we had a problem with some agents on phisical machine, the debug was made from India and the problem fixed was that our installaton a folder name equal at TSCO folder.
Using TrueSight Capacity Optimization
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Feel confident using Familiar | Requires technical support |
- The most is "What if analisys" with simulation of hw change
- correllation between siness metrics and use of system metrics
- insert new ETL process and new metrics
Yes, but I don't use it
TrueSight Capacity Optimization Reliability
Integrating TrueSight Capacity Optimization
- IBM Tivoli
- strage vendors
- Vmware
not very difficult
- Netcool Omnibus
- IBM ITCAM
I don't know
- File import/export
- Single Signon
- ETL tools
nothing in particular
Relationship with BMC Software Inc.
the time line of purchase
I have a very smart vendor, may I'm lucky ? :-)
Upgrading TrueSight Capacity Optimization
Yes - yes, only one backup and then is very simple
- use of new functionality
- new correletions of metrics
- OOTB reports