Tsco good experience
Anonymous | TrustRadius Reviewer
Updated September 23, 2017

Tsco good experience

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TrueSight Capacity Optimization

Only from capacity management department. The scope is on the data center server capacity. We apply the rightsizing of business Services.
  • Fully automated
  • Very simple to use
  • Business oriented metrics may be used
  • Application server memory
  • Application server metrics
  • Application server footprint
  • Reclaim of resources
  • Authoritative Tool
  • Not for online use
Is less appropriate for mainframe resources

Using TrueSight Capacity Optimization

10 - Capacity Management team
3 - system engineer
  • Rightsizing of business services
  • understand health of business services
  • reuse of wasted resources
  • to split resources by business service, intended as DNS or url name of iT services
  • mesurement and rightsizing of application servers memory
because it is the only of its kind of it products. because is siple to implement. because look and feel is very good. because is the first in class

Evaluating TrueSight Capacity Optimization and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
The first is the effectivness of product. Manuela OOTB views and reports. Good team of product installation and Best Systems integrator in Italy.

TrueSight Capacity Optimization Implementation

is very simple and ready to use
  • Professional services company
Moviri
Yes - 1) definition of metrics
2) agent installation
3) ETL process
4) reporting and education
Change management was minimal - nothing important
  • complexity of data source

TrueSight Capacity Optimization Training

  • In-person training
because Moviri is very proessional

Configuring TrueSight Capacity Optimization

right for complexity
o use ETL of data in order to discover metrics with agent
No - we have not done any customization to the interface
Some - we have added small pieces of custom code - we have implemented a "Right sizing" view

TrueSight Capacity Optimization Support

Because i never thanks to be alone
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
when we had a problem with some agents on phisical machine, the debug was made from India and the problem fixed was that our installaton a folder name equal at TSCO folder.

Using TrueSight Capacity Optimization

because is very simple to use and
Mathematical correlations are the added value of the tool
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
Requires technical support
  • The most is "What if analisys" with simulation of hw change
  • correllation between siness metrics and use of system metrics
  • insert new ETL process and new metrics

TrueSight Capacity Optimization Reliability

is very simple to
Horizontal growth
absolutly no, is very available and fast

Integrating TrueSight Capacity Optimization

  • IBM Tivoli
  • strage vendors
  • Vmware
not very difficult
  • Netcool Omnibus
  • IBM ITCAM
I don't know
  • File import/export
  • Single Signon
  • ETL tools
nothing in particular

Relationship with BMC Software Inc.

fully supported
the time line of purchase
I have a very smart vendor, may I'm lucky ? :-)

Upgrading TrueSight Capacity Optimization

Yes - yes, only one backup and then is very simple
  • use of new functionality
  • new correletions of metrics
  • OOTB reports