Easy to use, with excellent team support
June 26, 2022

Easy to use, with excellent team support

Rakesh Sharma | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TUNE

Our company uses TUNE to manage partner marketing and maximize ROI from onboarding. I really like the API features & its support documentation. Tune has a top-class support team and quick turnaround. We face the issue while managing the partner campaign that includes Email marketing and another inbound/ outbound campaign.

Pros

  • Ease of use
  • Top class customer support
  • Dashboard has amazing features and well onboarding process.

Cons

  • Need to work to separate CRM & BI features.
  • Some time TUNE increase the prices without any notice.
  • Affiliate Tracking
  • Dashboards
  • Broad Workflows
  • Tune help our company to Maximize ROI from onboarding.
  • Data visualizations feature is amazing that solve our data analysis issues.
  • Its role-based permissions feature is so good.
I didn't use any software before this.

Do you think TUNE Partner Marketing Platform delivers good value for the price?

Yes

Are you happy with TUNE Partner Marketing Platform's feature set?

Yes

Did TUNE Partner Marketing Platform live up to sales and marketing promises?

Yes

Did implementation of TUNE Partner Marketing Platform go as expected?

Yes

Would you buy TUNE Partner Marketing Platform again?

Yes

I really like the way they onboard the customer, very easy to navigate and understand the overall software, and one more thing that its features. My only problem with this is that if I delete a partner, it remains in the database.

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