UberConference Review
May 07, 2021

UberConference Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad UberConference

Dialpad UberConference is used by our entire organization. Each department uses it for client meetings, as well as, meeting with remote employees.
The connectivity is always pristine, even when communicating overseas. Video conferencing is always clear and screen sharing is an important tool for our employees. When our team meets with clients through UberConference, we rely on screen share to present the power points and other visual media. Overall, UberConference is an all-in-one tool that allows us to easily communicate with our clients.
  • UberConference is very user-friendly. It isn't difficult to sign on, especially for those who are using it for the first time. It can be nerve-wracking when a tool such as UberConference is complicated to get started. There is no pin required which is nice! UberConference doesn't pose that problem.
  • UberConference is always reliable for clear video conferencing, screen share, and great sound quality. Even when we are meeting with clients overseas, the connection never fails and is well-liked by both parties participating on the call.
  • UberConference is convenient for our company. Each person is familiar with the program, and there never seems to be any issues or complaints with the performance. Even with new hires, UberConference is commonly known, and if not, is always easy to learn.
  • Add better hold music options. Maybe advertising of some sort would be a better option instead of the generic hold tone.
  • Better consistency with call quality and reliability of functionality of the mute button and ending the call. Several situations have come up where either the mute didnt work when it was supposed to or the call didnt end when it was supposed to -- awkward.
  • Increased client retention because our communication & consistency has never wavered.
  • Easy onboarding - new employees have either used it before or are quick to learn all functions.

Do you think Dialpad Ai Meetings delivers good value for the price?

Yes

Are you happy with Dialpad Ai Meetings's feature set?

Yes

Did Dialpad Ai Meetings live up to sales and marketing promises?

Yes

Did implementation of Dialpad Ai Meetings go as expected?

Yes

Would you buy Dialpad Ai Meetings again?

Yes

If you are a business that connects with clients virtually, then Dalpad UberConference is a solid option. We meet with clients and prospects every day, so connection and reliability are very important. From a small office to a large conference room, the accessibility and usability are consistent. I don't work in a scenario on the daily where UberConference wouldn't b appropriate.

Dialpad Ai Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
8
Whiteboards
8
Calendar integration
6
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
8
Slideshows
8
Live chat
Not Rated
Audience polling
Not Rated
Q&A
8
User authentication
8
Participant roles & permissions
7
Confidential attendee list
7
Video conferencing
8
Audio conferencing
8