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Great for MSPs
March 14, 2020

Great for MSPs

Matthew Ingram | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ubiquiti Networks UniFi

We use Unifi switches and wireless access points. VLANs are easy to configure for security. WiFi is almost idiot-proof.
We are a computer shop and isolate our customer customers from our own network for obvious security concerns.
It is easy to train technicians to configure and administer these devices.
  • Wireless networking
  • VLANs
  • Power over ethernet (PoE)
  • Network inventory
  • Lots of statistics
  • Routers
  • Firewall
  • No monthly fee
  • Happy customers
  • Very reliable
Just about all Ubiquiti products are rock solid. They do have their occasional problems just like any company.
I have never had to call Ubiquiti directly. 100% of the time I have been able to solve my issue from a community forum post. I love it when a product line has these community forums.

Do you think Ubiquiti Networks UniFi delivers good value for the price?

Yes

Are you happy with Ubiquiti Networks UniFi's feature set?

Yes

Did Ubiquiti Networks UniFi live up to sales and marketing promises?

Yes

Did implementation of Ubiquiti Networks UniFi go as expected?

Yes

Would you buy Ubiquiti Networks UniFi again?

Yes

Unifi works very well in small businesses. We are an MSP, so we install Unifi at our customer locations. We have an Unifi controller in the cloud and manage all our customer's Unifi devices from a central location. A good example is if a customer wants to add guest WiFi for their customers. We can create the Guest WiFi and VLAN without leaving the office. Unifi makes it very easy to see devices on the network. This really helps with troubleshooting. We stopped using the Unifi routers. They were just under-power and lacked security features that our customers need.