Great for MSPs

I have never had to call Ubiquiti directly. 100% of the time I have been able to solve my issue from a community forum post. I love it when a product line has these community forums.

Unifi works very well in small businesses. We are an MSP, so we install Unifi at our customer locations. We have an Unifi controller in the cloud and manage all our customer's Unifi devices from a central location. A good example is if a customer wants to add guest WiFi for their customers. We can create the Guest WiFi and VLAN without leaving the office. Unifi makes it very easy to see devices on the network. This really helps with troubleshooting. We stopped using the Unifi routers. They were just under-power and lacked security features that our customers need.