Upserve Works
January 24, 2019

Upserve Works

Jeremy M. Goldstein | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Restaurant (U Series)

Overall Satisfaction with Lightspeed Restaurant

We use Upserve POS in our tasting room and restaurant. I find them to be reliable, responsive, and straight-forward to deal with when we have any issues, which isn't regularly. I think all POS systems have their quirks or bugs, but we haven't experienced any hiccups that haven't been easily solvable. I recommend their system and use it on a daily basis.
  • Customer Service is excellent.
  • Payments are prompt.
  • I get an email first thing every morning with last night's business details.
  • The contracts are pretty inflexible.
  • I've only used Upserve, so I'm not sure what other systems may have been better suited or not.
I have not used other products or services. They are the best.
Upserve is definitely great for my restaurant.