Quality work for a fair price
June 27, 2018

Quality work for a fair price

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Upwork

We use Upwork to find people who are specialized in a certain kind of work that we need help on and do not have time to train our in-house team on. We are using Upwork specifically for the needs of the marketing team. We have hired Upwork contractors to work on things like Google Analytics, design, coding etc.


  • Great interface. It is easy to navigate around and find the type of work you need
  • Able to read reviews of others who have worked with the individual
  • Safe and fair payment for both sides of the job


  • Upwork is in a difficult business where their success depends on the reliability of the people who use the product. I think if they continue to focus on their customer service they will be going in the right direction.
  • It would help to have the option to communicate more with them prior to hiring.
  • More payment methods.
  • It has helped us stay productive by saving us time and giving us quality work at a great price.
In my experience, Upwork is the easiest to use and I have found the most qualified hires there. It could be in your favor to look one as many sites as you can because you never know who won't be on one. Upwork would definitely be my first place to look though.
There are many projects where we do not need someone on our team to be dedicating all their time to it, so Upwork is great for those scenarios. Instead of training someone for days on how to use something, an Upwork specialist can complete it in just hours.


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