Best Support System Out There
April 19, 2014

Best Support System Out There

Daniel Kan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • SSO
  • Custom Design
  • API for Automation

Overall Satisfaction

I have used a lot of support systems in my day, but this is the best. At Exec we used UserVoice exclusively to manage all of our internal operations and support. We found it super easy to setup and use (no training required for our staff) and was reasonably priced. It was especially important how well it worked with, and looked just like, regular email.
  • Automation through their API
  • Statistics of Customer Service Requests
  • Integration w regular email
  • Login system
  • Increased efficiency
  • Better Customer Service
I have used a lot of systems including ZenDesk. UserVoice is way better.
It is super easy to use and cheap.
UserVoice is the easiest support system to use and implement