UserVoice is affordable, awesome, and slick
July 05, 2014
UserVoice is affordable, awesome, and slick
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enhanced
Overall Satisfaction with UserVoice
Our customer service department is using it to assist our customers.
Pros
- Customer feedback - gives intense insight about what you should build next
- Customer service interface - easy to use, helps users find help without contacting us
- Admin interface - easy and quick to help customers
Cons
- A mobile admin interface would be great
- It's saved us time
- It's made us better at helping customers
- It's reduced our tickets
- Zendesk,Desk.com
These other tools do plenty of things, but few as slick as UserVoice.
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