UserVoice is affordable, awesome, and slick
July 05, 2014

UserVoice is affordable, awesome, and slick

Evan Hamilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with UserVoice

Our customer service department is using it to assist our customers.
  • Customer feedback - gives intense insight about what you should build next
  • Customer service interface - easy to use, helps users find help without contacting us
  • Admin interface - easy and quick to help customers
  • A mobile admin interface would be great
  • It's saved us time
  • It's made us better at helping customers
  • It's reduced our tickets
  • Zendesk,
These other tools do plenty of things, but few as slick as UserVoice.
They're responsive to our needs and the product is affordable.
It's great all around!