Terrible. Use anything but UUKI
March 07, 2022

Terrible. Use anything but UUKI

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with UUKI

  • Looks ok
  • Customer support
  • Fundamental approach to business
  • Keeping promises
  • Wasted our time and money
Tribe is massively better. The company is decent and have kept their promise to their LTD users. UUKI is a poor shadow by comparison. They constantly compare themselves with Circle, which is ridiculous.

Do you think UUKI delivers good value for the price?

No

Are you happy with UUKI's feature set?

No

Did UUKI live up to sales and marketing promises?

No

Did implementation of UUKI go as expected?

No

Would you buy UUKI again?

No

Poor company, poor product. Don't provide what they promised on the LTD (full white label). They deny this, but they still use the term "remove branding" on their offer, and on their website, it said "white label" but you have to pay monthly/annual on top of the LTD if you want it fully white labeled. When they announced this, and people were rightly annoyed, their solution was to let people refund. A joke. And they don't listen to customers on basic issues such as how bad the name is. This matters because LTD users need them to have strong MRR and they won't get that with a name like UUKI. But their arrogance knows no bounds. They continue to compare themselves to Circle, which is a joke. Maybe one day, but not now, and not for a long time. And on top of all that, they used my name and avatar to promote the product without my permission, and, even though they did remove it when I complained, they didn't even have the decency to apologize. My advice is to steer clear and find an alternative.