Affordable Sales Improvement
February 14, 2020

Affordable Sales Improvement

Oliver Taylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

VanillaSoft is used was used as a lead management tool. We used it for managing workflows and lead stages to develop leads from raw inquiries to the sales appointment stage. The software allowed us to automate email and promote responsive leads to higher importance, increasing conversions, profitability, and sales conversion.

Pros

  • Lead flow management.
  • Lead cadence.

Cons

  • Would like to see more how-to videos and instructional documentation.
  • Increased productivity.
  • Higher conversion rate.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

VanillaSoft is well suited to leads coming into the software and being nurtured from raw enquiry to qualified lead to sale. It allows for lead flow and cross-selling opportunities. Along with automated emailing and trigger responses to promote highly engaged leads to the top of the flow. This is not a 360 call center solution.

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