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VanillaSoft

VanillaSoft

Overview

What is VanillaSoft?

VanillaSoft is a solution for managing inside sales and lead management processes. The vendor says typical CRM software requires manual intervention and decision making by salespeople before they ever pick up the phone or send an email. In comparison, the…

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Pricing

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What is VanillaSoft?

VanillaSoft is a solution for managing inside sales and lead management processes. The vendor says typical CRM software requires manual intervention and decision making by salespeople before they ever pick up the phone or send an email. In comparison, the vendor says VanillaSoft facilitates…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.vanillasoft.com/products

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

The BEST CRM For Final Expense Telesales

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Sam Dunning - How to Do a Demo - INSIDE Inside Sales - bit.ly/subscribe-iis

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demo screenshare vanillasoft

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Product Details

What is VanillaSoft?

VanillaSoft is a solution for managing inside sales and lead management processes. The vendor says typical CRM software requires manual intervention and decision making by salespeople before they ever pick up the phone or send an email. In comparison, the vendor says VanillaSoft facilitates faster, more productive sales conversations.

The vendor’s value proposition is that data-driven workflows and automated functionality let salespeople focus on selling -- not operating software. According to the vendor, efficiency-boosting features include:

  • progressive auto dialing
  • real-time, next-best-lead routing
  • logical branch scripting
  • voice mail drop
  • email - templates, nurturing, blast
  • lead scoring
  • inbound web lead capture
  • live monitor & eavesdrop
  • call recording

Additionally, the vendor says that with VanillaSoft, typical clients see a 94% increase in productivity and that customers also report an overall improvement in follow-up attempts and response times to leads. A free trial is available.


VanillaSoft Features

  • Supported: Lead & Sales Tracking
  • Supported: Auto Dialing
  • Supported: Call Recording
  • Supported: VoIP
  • Supported: Scripting
  • Supported: Appointment Setting
  • Supported: Lead Routing & Integration
  • Supported: Email & SMS Marketing

VanillaSoft Screenshots

Screenshot of The VanillaSoft Call Activity Dashboard makes it quick and easy to monitor your sales campaigns.Screenshot of Easily build your own reports using the VanillaSoft Web Reports Wizard.Screenshot of VanillaSoft offers the ability to arrange modules into four panels for access to almost everything in one screen.Screenshot of VanillaSoft caller screens can be displayed in three panels

VanillaSoft Video

VanillaSoft overview

VanillaSoft Integrations

VanillaSoft Competitors

VanillaSoft Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll Countries
Supported LanguagesEnglish

Frequently Asked Questions

Outreach and Salesloft are common alternatives for VanillaSoft.

Reviewers rate Usability and Implementation Rating highest, with a score of 9.

The most common users of VanillaSoft are from Small Businesses (1-50 employees).

VanillaSoft Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 88)

VanillaSoft - Efficiency for our Sales Department

Rating: 8 out of 10
September 10, 2021
TA
Vetted Review
Verified User
VanillaSoft
1 year of experience
VanillaSoft helps the company optimize its efforts and time. Resources are limited, and for a sales department to have everything there just to be able to make hundreds of calls a day is what the company needs. It's better suited for high volume cold calling (call centers), but for other types of businesses, it works just fine. Easy to use, the information you need is accessible for everyone.

Vanilla Soft. Not the ice cream but the call tool.

Rating: 7 out of 10
September 10, 2021
MT
Vetted Review
Verified User
VanillaSoft
1 year of experience
If you have an outbound marketing team (especially virtual assistant) it is definitely great to have this! We have been using it with our virtual assistant team in Philippines for outbound cold calling and it keeps the process really really tight. If you have a decent size team this is your solution.

VanillaSoft FTW

Rating: 8 out of 10
September 09, 2021
SV
Vetted Review
Verified User
VanillaSoft
5 years of experience
VanillaSoft is an excellent option for smaller offices looking to drive their sales revenue by adding a power dialing solution without having to invest a large amount of money to do so.

Great for early sales development

Rating: 10 out of 10
September 03, 2021
DD
Vetted Review
Verified User
VanillaSoft
5 years of experience
In our opinion, VanillaSoft is best used for that heavy lifting of the sales cycle, making those initial prospecting calls to qualify and move a cold unknown lead/contact through the qualification process and getting them in front of a sales professional. It is well suited for filling the gap in the middle of the sales funnel, and connecting marketing efforts with sales development to get quantifiable results that most teams fail to get due to a disconnect between marketing and sales. It is less cumbersome then using Salesforce for this part of the funnel.

VanillaSoft implementation

Rating: 7 out of 10
September 02, 2021
SK
Vetted Review
Verified User
It is clearly designed for sales calling and 1 license for 1 employee. It doesn't work as well for a set number of licenses that would be shared amongst a group of part-time callers.
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