Item: VanillaSoft
Rating: 8
Author: Verified User

Overall Satisfaction with VanillaSoft

Use Cases and Deployment Scope

VanillaSoft is being used by our organization to keep track of students that come into our campus whether they came to enroll in school or they came just to get information on the programs that we offer here at Fortis. It doesn't address any business problems it just helps use maintain our students and which representative they saw when they came in.

Pros and Cons

Pros

Management
Contact

Cons

Contacts could be shown as soon as you log in.
Searching for someone's information.

Key Insights

Do you think VanillaSoft delivers good value for the price?

Not sure

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of VanillaSoft go as expected?

Yes

Would you buy VanillaSoft again?

Yes

Likelihood to Recommend

It is well suited when, as stated before, to keep track of students and their information when they come in to get information about the school or to enroll in the program of their choice. It is less appropriate when we have to look up a student and it's hard to find and then we have to do a reverse search using their phone number. It would be better if we could just type in the first three letters of their first name and the first three letters of their last name in order to look them up.

Comments

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Helpfulness